Patient Service Representative I - Tooele

About the role

Granger Medical Clinic has an immediate opening for a part-time Patient Services Representative in our Tooele Allergy Clinic, entry level candidates welcome. The ideal candidate will be confident, self-motivated and above all else compassionate. PSRs work closely with our patients, physicians and support staff to provide the best care to each patient. As the receptionists are the first point of contact with the patients, excellent communication and customer service skills are essential.

Knowledge, Skills, and Abilities

• Excellent customer service, communication, multi-tasking and organizational skills
• Typing / keyboarding skills
• Must be a team player and enjoy working with people
• Must be able to read, understand and communicate in English
• Additional languages helpful

Responsibilities

• Greet patients presenting for medical or other services in a courteous manner
• Answer telephones in a professional manner
• Scheduling appointments in accordance with established procedures
• Communicate professionally both verbally and in writing with physicians, clinic staff and patients regarding their appointment scheduling and other needs
• Record all demographic information necessary to contact patient and/or bill insurance carrier for services provided
• Other duties as assigned

Education and Experience

• High School Graduate or equivalent
• Previous medical billing or office experience preferred
• Customer service experience preferred

Physical Requirements and Working Conditions

Sedentary work, requiring lifting up to 10lbs. Repetitive motion associated with operating a computer and other office equipment. Inside, climate-controlled working conditions.

Benefits

Granger Medical Clinic offers competitive wages and excellent benefits.

• Vision
• Dental
• Medical
• Sick Leave
• Paid Time Off
• Life Insurance
• Paid Maternity Leave
• Tuition Reimbursement
• Short- and Long-Term Disability
• Employee Assistance Program (EAP)
• Health Savings and Flexible Spending Accounts
• 401(k) with a Company Match, Profit Share, and Safe Harbor Contributions