Patient Service Representative I - American Fork

Overview

The ideal candidate will be confident, self-motivated, and above all else compassionate. PSRs work closely with our patients, physicians, and support staff to provide the best care to each patient. As the receptionists are the first point of contact with the patients, excellent communication and customer service skills are essential.

Essential Functions and Duties

• Greet patients presenting for medical or other services in a courteous manner.
• Answer telephones in a professional manner.
• Schedule appointments in accordance with established procedures.
• Communicate professionally both verbally and in writing with physicians, clinic staff, and patients regarding their appointment scheduling and other needs.
• Record all demographic information necessary to contact patient and/or bill insurance carrier for services provided.
• Other duties as assigned.

Education and Experience

• A high school graduate or equivalent.
• Previous medical billing or office experience preferred but not required.
• Customer service experience preferred.

Physical Requirements and Working Conditions

• Sedentary work, requiring lifting up to 10 lbs.
• Repetitive motion associated with operating a computer and other office equipment.
• Inside, climate-controlled working conditions.

Benefits

• Vision
• Dental
• Medical
• Sick leave
• Paid time off
• Life insurance
• Paid maternity leave
• Tuition reimbursement
• Short- and long-term disability
• Employee Assistance Program (EAP)
• Health savings and flexible spending accounts
• 401(k) with a company match, profit share, and safe harbor contributions

About the Role

Granger Medical Clinic offers competitive wages and excellent benefits.

Qualifications

Granger Medical Clinic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, genetic information and testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.