Patient Service Representative - Foundation Pulmonary - Full Time - Foundation Medical Partners

About the role

Affiliated with Southern New Hampshire Medical Center, Foundation Medical Partners is the second largest multi-specialty group in New Hampshire and serves the greater Nashua community. We encourage the professional growth and development of our employees and are proud of the workplace culture we have developed. We are dedicated to providing comprehensive care for patients with respiratory and pulmonary conditions. Our team specializes in the diagnosis, treatment, and management of a wide range of lung and breathing disorders, including asthma, COPD, chronic cough, lung nodules, and other pulmonary diseases. We work closely with our patients to develop personalized treatment plans that improve respiratory health, enhance quality of life, and support long-term wellness.

Responsible for greeting patients, answering all incoming telephone calls, providing general information, check-in and check-out for all patients, communicating with internal and external customers, scheduling appointments, entering and tracking referrals, filing, and other duties as assigned.

Responsibilities

• Greets patients
• Answers telephone calls and provides general information
• Checks-in and checks-out patients
• Schedules appointments and enters and tracks referrals
• Scans and indexes documentation
• Communicates with internal and external customers
• Files documents
• Performs other duties as assigned

Requirements

• High school diploma or equivalent required
• Minimum of one year of experience in a customer service position preferred

Qualifications

• Knowledge of reception tasks, clinic policies/procedures, and paperwork

Benefits

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Tuition reimbursement
• 403(b) Retirement Savings Plan
• Education & paid training courses for continued career progression

Schedule

Flexible day shift hours, no weekends!

Pay

Competitive pay