Patient Service Representative - Foundation Pediatrics - Full Time - Foundation Medical Partners

About the job

We are seeking a Patient Services Representative to join our team. This role is essential in creating a welcoming and efficient experience for patients and visitors while supporting the daily operations of our medical practice.

What you’ll do

• Greet and assist patients and visitors
• Schedule appointments and verify insurance information
• Manage patient check-in/check-out and collect co-pays
• Answer phones and route calls appropriately
• Maintain accurate and confidential patient records
• Collaborate with clinical staff to support patient care and office operations

Who you are / requirements

• High school diploma or equivalent
• Previous experience in a medical office or customer service setting preferred
• Strong communication and interpersonal skills
• Able to multitask and work efficiently in a team-oriented environment
• Familiarity with electronic medical records (EMR) systems is a plus
• Commitment to providing compassionate, patient-centered service

Benefits

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term, long-term disability, life & pet insurance
• Tuition reimbursement
• Nursing Student Loan Paydown Program
• 403(b) Retirement savings plans with company matching
• Continuous earned time accrual