Patient Service Representative - Dermatology

Responsibilities

• Demonstrates knowledge and ability to check patients in and out for his/her clinic visit.
• Maintains patient demographics and insurance records.
• Demonstrates knowledge of basic insurance and billing procedures.
• Performs routine duties associated with patient scheduling, payments and co-payments.
• Performs secretarial duties in a timely and efficient manner.
• Ensures customer friendly telephone communication.
• Provides appropriate safety and infection control measures.

JCMG Core Competencies

• Strives for continuous quality improvement.
• Participates in educational experiences designed to maintain and/or improve professional competence.
• Maintains high work ethic standards.
• Provides quality customer service to staff, patients and visitors at all times.

Minimum Qualifications

• Education: High school diploma or GED.
• Experience: Minimum of one year experience in customer service setting, preferably six months receptionist experience in healthcare setting. Experience with office equipment.
• Certification/License: N/A.
• Knowledge/Skills/Abilities: Articulate, Computer skills required, Good telephone communication skills.

WORK ENVIRONMENT

Works in heated and air-conditioned area consistent with a normal office environment.

Benefits

• Health insurance & employer paid short- and long-term disability.
• Generous PTO policy, beginning at 148-hours annually.
• 56 hours paid Holiday Leave.
• Employer Retirement Plan (401K) with employer match.
• Tuition reimbursement and other professional advancements, including a Medical Assistant training program.