Patient Service Representative- Dermatology

Description Lincoln Hospital Clerical/Administrative Support Req #: 91818 For a limited time MaineHealth is offering a $3,000 sign on bonus for Patient Service Representatives (PSRs): Eligible candidates are hired (offer accepted) into a Full or Part time PSR position. Bonus amount prorated for Part time hires, per diem hires are ineligible. Current MaineHealth member employees are ineligible; former MaineHealth Members are ineligible until greater than 6 months separation from employment. About Us Join our Dermatology team in Damariscotta, Maine! We provide exceptional patient care and a supportive, team-focused environment. Our mission is to ensure every patient receives a seamless and positive experience from check-in to check-out. Position Summary The Patient Service Representative (PSR) is the first point of contact for patients and visitors in the dermatology department. This role is essential for creating a welcoming environment, coordinating patient appointments, and providing administrative support to providers and staff. Key Responsibilities Greet patients and visitors in a friendly, professional mannerSchedule and confirm patient appointmentsVerify patient insurance and collect co-pays or payments as neededMaintain accurate patient records and update information in the electronic health record systemAnswer phones, respond to patient inquiries, and assist with patient navigationSupport clinical staff with administrative tasks to ensure smooth workflow Summary: This position consists of 40 hours per week, day shifts. The Patient Service Representative (PSR) role will greet patients, answer telephones, schedule appointments, and perform other overall general office duties as assigned. Required Minimum Knowledge, Skills, And Abilities (KSAs) Education: High school diploma or GED preferred.License/Certifications: N/AExperience: Previous office experience with medical office experience preferred.Additional Skills/Requirements Required: N/AAdditional Skills/Requirements Preferred: Proficient computer skills. Additional Information MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally. We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage. The pay range for this position is $19.87to $23.75 per hour. Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE). In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives. If you have questions about this role, please contact jeremy.dube@mainehealth.org Hiring Scam Alert MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to mhcareers@mainehealth.org. Notice Regarding Maine Employer Surveillance Statute:Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras. Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.