Patient Service Representative - Clinic Float Pool
Oklahoma State University Medical Center · Tulsa, OK · 6 days ago
On-siteHealthcareFull-time
About the role
A Patient Service Representative (PSR) is responsible for completing the following tasks daily:
Responsibilities
- Preparing billing paperwork for Clinic Financial Services which includes:
- Accurate updating of patient demographics and insurance information in the practice management system
- Scanning insurance cards and ensuring all data is accurate for the billing department
- Preparing for the next day patients by verifying insurance eligibility online or by calling the insurance company
- Scheduling appointments for multiple schedules
- Prepares medical record charts and makes patient appointment reminder phone calls
- Collecting insurance co-pays, deductibles and outstanding balance payments at check-in
- Balancing an assigned cash box and daily balancing report
- Prepares end of the day bank deposit
- Sends documentation to Clinic Financial Services as specified
- Verifying and entering all incoming/outgoing referrals and authorizations into the practice management system
Qualifications
- Education: High School Diploma or GED
- Experience: 1-3 Years (preferred)