Patient Service Representative
About the Role
Medical office position responsible for front office processes in the physician practice.
Responsibilities
- Collects co-pays and post charges.
- Charge entry and patient balance processing.
- Distributes information to patients regarding office policies, procedures, and information about the practice.
- Explain and enroll patients in the patient portal.
Qualifications
- Education Required: High school diploma/GED.
- Preferred: Completion of medical office assistant program.
- Experience Required: Must have 2 years of experience working in a medical office setting.
- Certifications Preferred: Healthcare management/administration certification.
$500 Sign On Bonus for new hires only.
Benefits
The available plans and programs include:
- Medical, dental, vision, and life insurance.
- 401(k) retirement savings plan with employer match.
- Generous paid time off.
- Career development and continuing education opportunities.
- Health savings accounts, healthcare & dependent flexible spending accounts.
- Employee Assistance program, Employee discount program.
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.
Note: Eligibility for benefits may vary by location and is determined by employment status.
About the Organization
Piedmont Physician Network, in partnership with PMC Physician Network, believes a patient relationship is a partnership that spans a lifetime and that two-way communication is the key to good health. Building on decades of successful care, our team provides patient-centered care that collaborates and empowers patients by educating and involving them in each stage of treatment. Our distinguished network of providers is committed to providing our patients with outstanding care and service at every encounter. Skilled physicians and a caring, compassionate staff focus on ensuring that every patient has a positive and hassle-free experience with personalized attention.