Patient Service Representative

About the role

Embark on a rewarding career with Tenet Physician Resources. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.

At Tenet Physician Resources, We Understand That Our Greatest Asset Is Our Dedicated Team Of Professionals. That’s Why We Offer More Than a Job – We Provide a Comprehensive Benefit Package That Prioritizes Your Health, Professional Development, And Work-life Balance.

Responsibilities

• Adhere to and support the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources, including the Tenet HIPAA Compliance Plan, Privacy Standards Confidentiality Agreement, and Corporate Compliance Program.
• Greet patients entering the physician practice.
• Answer office phones, making, confirming, and rescheduling appointments when necessary.
• Check in patients, collect accurate patient demographics, enter data into the electronic system, and verify insurance.
• Assist in checking out patients and assist them with referral processing and scheduling.
• Collect co-pays and post charges.
• Perform charge entry and patient balance processing.
• Distribute information to patients regarding office policies, procedures, and information about the practice.
• Explain and enroll patients in the patient portal.

Qualifications

• Education: High school diploma/GED required with completion medical office assistant program preferred.
• Certification: Prefer healthcare management/administration certification.
• Experience: Two years of customer service experience, preferably in a medical office setting.

Benefits

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
• $500 Sign On Bonus for new hires only