Patient Service Rep - Ward Village, Administration
About the role
As a Patient Service Representative at Straub Benioff Medical Center's Ward Clinic & Urgent Care, you will provide warm, friendly, and considerate assistance to patients and their families. Your responsibilities include interviewing, registering, admitting, updating, and creating patients' medical records; processing professional/technical fees; and performing cash handling and collection.
Responsibilities
- Interviewing, registering, admitting, updating, and creating patients' medical records
- Processing professional/technical fees generated by department providers accurately and timely
- Performing cash handling and collection
- Acting as a liaison between patients and the professional staff
- Aiding with a variety of administrative tasks
Requirements
- High school or equivalent education
- One (1) year of clerical support in a healthcare setting or related experience
- Basic computer skills
Qualifications
- Sensitive and helpful personality
- Excellent communication and customer service skills
- Ability to work effectively under minimal supervision
- A commitment to delivering high-quality health care to Hawai‘i's people
Skills
- Basic medical terminology
- Experience with EPIC (preferred)
Benefits
Straub Benioff Medical Center offers a comprehensive and competitive total rewards package that includes pay and benefits. The rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience, and internal peer equity.
Pay
$24.83 - $26.14 USD per hour
Schedule
Day shift - 10 hours
Work Type
Full Time Regular FTE: 1.000000
Bargaining Unit
Non-Bargaining
Exempt Status
No