Patient Service Rep - UT Family Physicians Clinton

About the role

University Physicians' Association is seeking qualified applicants for a Patient Service Representative for a primary care medical office located in Clinton, TN.

Responsibilities

• Greet patients in a friendly and timely manner
• Ensure that patients complete necessary forms required for the electronic health record and billing office
• Maintain patient demographic and insurance information; verify insurance eligibility and collect co-pays
• Ensure good patient flow through practice by timely processing of patients as they arrive at front office
• Answer patient inquiries regarding patient registration information or billing questions
• Refer patient inquiries regarding medical care or treatment to medical assistant or physician
• Schedule patients with appropriate physician
• Document scanning into electronic health record
• Other duties as assigned

Requirements

• 6 months to 1 year previous medical experience is preferred

Skills

• Strong communication skills
• Attention to detail
• Time management
• Organization