Patient Service Rep - University Internal Medicine

About the role

University Physicians’ Association is seeking qualified applicants for a full-time Patient Service Representative (PSR) at University Internal Medicine located within the UT Medical Center.

Responsibilities

• Greet patients in friendly and timely manner
• Ensure that patients complete necessary forms required for the electronic health record and billing office
• Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
• Ensures good patient flow through practice by timely processing of patients as they arrive at front office
• Answer patient inquiries regarding patient registration information or billing questions
• Refers patient inquiries regarding medical care or treatment to nurse or physician
• Schedules patients with appropriate physician
• Document scanning into electronic health record
• Other duties as assigned

Requirements

• Strong communication skills
• Computer and typing skills
• Attention to detail
• Time management
• Organization
• Prior medical experience required

Benefits

• PTO
• Sick Leave
• Medical
• Dental
• Vision
• STD
• LTD
• Life Insurance
• 401k with company match and immediate vesting

Schedule

Full-Time, Monday through Friday, 8am to 4:30pm.