Patient Service Rep

Job Duties

• Greet patients in friendly and timely manner
• Ensure that patients complete necessary forms required for the electronic health record and billing office
• Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
• Safeguards good patient flow through practice by timely processing of patients as they arrive at front office
• Answer patient inquiries regarding patient registration information or billing questions
• Schedules patients with appropriate physician
• Documents scanning into electronic health record
• Other duties as assigned

Requirements

• 6-months to 1-year previous medical office experience