Patient Service Rep 40D

Job Summary

The Patient Service Representative assists in scheduling patients, checking patients in and out from their appointments, answering phones, transcribing referrals for clients, communicating information to patients and facilitating flow of data to providers. Updates patient information as needed along with working referral Work Que and registration Work Que. Also, serves as a resource to providers and other office staff.

Responsibilities

• Schedule patients
• Check patients in and out of appointments
• Answer phones
• Transcribe referrals for clients
• Communicate information to patients and facilitate data flow to providers
• Update patient information as needed
• Work referral Work Que and registration Work Que
• Serve as a resource to providers and other office staff

Requirements

• Associate's Degree
• Two years of experience in a medical office environment (or equivalent combination of education and experience)
• Epic experience
• Strong interpersonal and communication skills
• Proficiency in the English language

About Us

Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, is a trusted, integrated health care organization that fuels the latest advances in medical research, attracts the nation’s top specialty-trained doctors, hones renowned services and innovative programs, and engages in the important discussions people need to have about their health and end-of-life wishes. Care New England is helping to transform the future of health care, providing a leading voice in the ongoing effort to ensure the health of the individuals and communities we serve.