Patient Service Line Navigator - Vascular Surgery

About the role

The Patient Service Line Navigator provides a single point of contact to patients and the multidisciplinary team through which care is coordinated to achieve optimal patient outcomes. This navigator helps bridge the gaps between hospital-based services, interventional procedures, and outpatient-based services to ensure the provision of appropriate patient care.

Responsibilities

• Provides tailored education and support to patients and caregivers regarding diagnosis, treatment options, along with collaborating with physicians/APPs to help assist with patient management.
• Provides relevant follow-up after discharge from all interventional procedures and hospital stays to ensure patient safety and satisfaction; adjusts care delivery model based on multidisciplinary staff input and scheduling clinic visit appointments.
• Acts as a point of contact on the day of intervention, assisting patients through the inpatient stay, discharge, and post-discharge appointments.
• Reviews, manages, and processes all referrals, best practice alerts, and potential external new patients to ensure appropriate follow-up.
• Affords assistance with service line quality projects, patient educational materials, patient outcomes, and serves as a liaison for outside providers and community groups.
• Depending on the needs of the service-line area, must have (1) a Bachelors in Nursing (BSN) from an accredited School of Nursing (or must obtain BSN within 2 years of hire) with licensure to practice as a Registered Nurse by the State of Florida, or (2) a MSW degree from a CSWE accredited college or Social Work program, or (3) a Master’s degree in Health Administration or related field.

Requirements

• Three years related work experience required.
• BLS required.
• Vascular Surgery and/or Dialysis Care experience as an RN.

Qualifications

• (1) A Bachelors in Nursing (BSN) from an accredited School of Nursing (or must obtain BSN within 2 years of hire) with licensure to practice as a Registered Nurse by the State of Florida, or
• (2) A MSW degree from a CSWE accredited college or Social Work program, or
• (3) A Master’s degree in Health Administration or related field.

Skills

• Excellent communication skills.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.

Benefits

Not specified.

Pay

Minimum Salary: $75,732.80

Schedule

Full-time

Primary Location

Tampa

Work Locations

TGH Main Campus

Eligible for Remote Work

No

Shift

Day

Shift Hours

8:00 am - 5:00 pm