Patient Service Coordinator - Scheduler

Amedisys is one of the largest and most trusted home health and hospice companies in the U.S., offering flexibility, purpose, and growth to help patients heal at home.

Pay

$20.00–$25.00 per hour.

Benefits

• Choice of PPO or HSA medical plans with free telehealth.
• Paid time off.
• Up to $1,000 in free healthcare services with Amedisys HSA plan.
• Up to $500 in wellness rewards for activities (use for spa, gym, sports, hobbies, pets, and more).
• Mental health support with up to five free counseling sessions through the Employee Assistance program.
• 401(k) with a company match.
• Family support including infertility treatment coverage, adoption reimbursement, paid parental and family caregiver leave.
• Fleet vehicle program (restrictions apply) and mileage reimbursement.

Benefit eligibility varies by position and shift status; participation requires enrollment in an Amedisys medical plan.

Responsibilities

• Ensures patient assessment visits, including all Oasis visits, are scheduled and performed timely.
• Ensures clinicians are assigned and scheduled efficiently by geography, maximizing clinician efficiency, matching skills with required care, and optimizing capacity.
• Works collaboratively with field clinicians to ensure all patient visits are scheduled and completed as ordered and within the care center.
• Manages calls from patients and field staff related to scheduling issues.
• Refers clinical and performance-related issues to the clinical manager.
• Monitors hospitalized patients, ensuring the team follows up as necessary.
• Supports clinical manager and ensures timely communication with patients, clinicians, referral sources, business development team, and other office personnel.
• Runs applicable reports and responds to workflow, taking appropriate actions.
• Assists with internal or external transfer of patients between care centers and/or hospice services.
• May maintain supply closet with routine supplies, ensuring items are within expiration dates and packaged appropriately, and serve as liaison for patient supply needs.
• Performs other duties as assigned.

Requirements

• High School diploma or GED equivalent.
• Preferred: One year of scheduling experience in a healthcare environment.
• Preferred: One year of administrative experience in a healthcare environment.