Patient Service Coordinator (As Needed) - Carolina Forest

About the Role

Assist the department with a variety of tasks including direct and indirect patient interaction before, during, and after an appointment. Provide support to clinicians as needed during patient visits and assist with triage of caseload.

Responsibilities

• Assist with patient check-in/out and prepare patient and/or therapist schedules
• Answer department telephone, schedule/reschedule patients, and maintain excellent customer relations
• Support supervisor/department with data entry and tasks related to patient schedules
• Communicate with medical teams regarding caseload and schedule maintenance
• Navigate EMR effectively for scheduling, chart reviews, plan of care management, and related tasks
• Assist clinicians in treatments, including prepping patient treatment areas, checking hydrocollators, and transport as needed
• Maintain supply par levels and ensure departmental safety checklists are maintained
• Clean gym, equipment, and patient areas as necessary
• Open and/or close department as needed
• Perform other duties as assigned by the department

Requirements

• High school diploma or GED required

About Us

Founded in 1906, McLeod Health is a locally owned and managed, not-for-profit organization supported by over 900 medical staff members and more than 2,900 licensed nurses. With approximately 15,000 team members and over 90 physician practices, McLeod Health serves an 18-county area. The system includes seven hospitals, three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice, and Home Health Services, totaling 988 licensed beds, including Hospice and Behavioral Health.