Patient Service Coordinator

VNA Health Group is looking for a dedicated and organized Patient Service Coordinator to join our team! In this key role, you will help support our mission by ensuring patients receive the care they need—on time and with compassion.

Responsibilities

• Schedule and update patient visits based on care needs
• Run and maintain essential reports (e.g., productivity, case counts, missed visits)
• Answer incoming staff calls and refer clinical questions appropriately
• Coordinate with the Reimbursement team on private pay/managed care lists
• Uphold VNA Health Group’s policies on attendance and professional appearance
• Perform other related duties as needed

Requirements

• High School Diploma or GED required (Associate’s or Bachelor’s degree preferred)
• 2–3 years of office experience; healthcare or medical office setting preferred
• Strong computer skills, including Microsoft Office
• Familiarity with HCHB (Homecare Homebase) is a plus
• Excellent organizational, interpersonal, and customer service skills

Working Conditions

Business Office Environment with heavy phone and computer use.

Pay

The compensation range for this position is USD $16.00 to USD $24.00 per hour. When determining an offer, VNA Health Group considers factors such as the scope and responsibilities of the role, the candidate's work experience, education/training, relevant skills, internal pay equity, and market and organizational conditions.

Benefits

For more details about our benefits, please visit our Careers page.