Patient Service Center Assistant
Job Functions, Duties, Responsibilities
- Greet and check in patients as they enter the Patient Service Center.
- Answer the phone and direct calls as needed in a timely manner.
- Enter patients accurately into the laboratory computer systems.
- Provide a high level of customer service.
- Aid phlebotomists with gathering tubes and supplies needed for drawing patients.
- Champion safety, compliance, and quality control.
Position Qualifications
- A high school diploma or equivalent.
- A valid driver’s license and an excellent driving record for the past three years.
- Excellent communication skills.
- Basic computer and data entry skills.
- Two or more years of customer service experience (optional).
Bonus Points
- Free lab services for you and your eligible dependents.
- Work-life balance, including Paid Time Off and Paid Holidays.
- Competitive benefits including medical, dental, and vision insurance.
- Help saving for retirement, with a 401(k) that includes a generous company match.
- A sense of belonging – we are a community!
What We Offer
- Scheduled Weekly Hours: 40
- Work Shift: First Shift
Company Information
Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA -- is it in yours?
We are a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation.
We are an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.