Patient Service Associate - Central Carolina Surgery

Job Summary

We are seeking a Patient Service Associate to contact insurance companies via website or by phone initiating prior authorization for upcoming surgery. Documenting prior authorization in Duke/Cone Epic and working with authorization team at surgical facilities.

Job Duties And Responsibilities

• Contact insurance companies via website or by phone initiating prior authorization for upcoming surgery.
• Documenting prior authorization in Duke/Cone Epic.
• Scheduling peer to peer reviews and reconsiderations for denied procedures.
• Coordinating authorizations with surgical facilities.

Job Eligibility Requirements

• Knowledge of basic grammar and mathematical principles normally acquired through high school education.
• Minimum of one year of work experience in directly communicating and providing service to patients or public; preferably in a healthcare related field.
• Experience in effectively coordinating multiple tasks or activities.
• One-year prior insurance experience preferred.

Job Hours

The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.

Benefits

No benefits package listed.

Pay

No pay information listed.

Schedule

No schedule information listed.

Qualifications

No qualifications listed beyond those mentioned in the Job Eligibility Requirements section.