Patient Scheduling Coordinator Home Health

About the Role

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally and grow spiritually by extending the healing ministry of Christ. You will be valued for who you are and the unique experiences you bring to our purpose-minded team.

Schedule

Full time, day shift. Hours: Monday–Friday, 8:30 AM–5:00 PM with occasional weekend coverage.

Responsibilities

• Manage schedules for all patients and edit schedules for employees calling in sick, ensuring timely reassignment of patients.
• Complete requested schedules as tasks appear in workflow according to agency scheduling guidelines.
• Schedule discharge visits, OASIS collection, or recertification visits following case conferences when tasks appear on the action screen.
• Delete remaining schedules after TIF OASIS collection.
• Reschedule declined or missed visits when appropriate.
• Process reassigned and rescheduled visits.
• Ensure supervisory visits are scheduled according to agency protocol and regulatory mandates.
• Consider the entire episode of care and adjust service codes as needed related to discharge visits and supervisory visits.
• Update employee schedules daily, considering productivity and geographic issues, and discuss assignments with supervisors or managers for approval as directed.
• Assist with weekly coverage rotation to ensure scheduling functions are completed appropriately when staff are off.
• Facilitate communication between field staff, patients, and physicians to maintain proper care coordination and continuity of care.
• Maintain accurate records of all scheduled visits and communications.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent (required).
• 5+ years of home health experience and a good understanding of staffing and scheduling requirements related to home health from a field position perspective (required).
• Experience working in a Medicare-certified homecare agency (preferred).

Benefits

• Benefits from Day One: Medical, Dental, Vision, Life, and Disability Insurance.
• Paid Time Off from Day One.
• 403-B Retirement Plan.
• 4 Weeks 100% Paid Parental Leave.
• Career Development.
• Whole Person Well-being Resources.
• Mental Health Resources and Support.
• Pet Benefits.

Pay

Pay range: $16.63 – $26.60 per hour.

Location

770 W Granada Blvd, Ormond Beach, Florida 32174.

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Physical requirements can be viewed at https://tinyurl.com/23km2677.