Patient Scheduler - Grain Valley Community Clinic

Patient Scheduler

Responsibilities

• Assist patients with scheduling, check-in, registration, check-out, and ensure they have a seamless experience.
• Manage patient flow to help keep the clinic running smoothly.
• Ensure all patient demographic and financial information is accurately entered into the system.
• Answer all phone calls and respond to patient requests, explaining health benefits, financial obligations, and the organization's Discount Policy with clarity.
• Take charge of the clinic schedule, ensuring it's effective, organized, and optimized for the best patient experience.

Requirements

• High school diploma or equivalent.
• At least one year of customer service experience, with strong communication skills both verbally and in writing.
• Proficiency with computer hardware and software, especially patient management systems.
• Detail-oriented with a strong ability to maintain accurate patient records.

Qualifications

• Excellent interpersonal skills and the ability to provide excellent customer service.
• Strong organizational skills and the ability to manage multiple tasks efficiently.
• Knowledge of health benefits and financial obligations.

Skills

• Customer service skills.
• Effective communication skills (verbal and written).
• Computer proficiency, particularly with patient management systems.
• Attention to detail.

Benefits

(Not specified)

Pay

(Not specified)

Schedule

(8:15AM - 4:45PM, 40 hours per week)