Patient Scheduler
Trinity Health · Hartford, CT · 1 mo ago
On-siteManagementFull-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the posting.
Given text:
Employment Type:Full time
Shift:Day Shift
Description:2 Week Orientation will require classroom time in Springfield, MA for local colleagues
Position Purpose
Reporting to the Manager Patient Access, the Central Scheduler is responsible for scheduling outpatient diagnostic testing, assisting with the billing process for reimbursement of provided services, and assisting with the outpatient registration process.
What you will do
Schedule and confirm patient diagnostic testing appointments and provide testing requirements and instructions to patients
Interview patients to obtain and/or complete testing documents, medical case histories, and forms such as intake and insurance forms
Operate office equipment such as voice mail messaging systems, copiers, fax, and use of computer systems including database entry, word processing, spreadsheets, and other software applications
Answer telephones and direct calls to appropriate staff
Minimum Qualifications
High School Diploma or equivalent required
2 years clerical experience in a medical field preferred
Minimum of 6 months customer service experience required
Knowledge of medical terminology preferred
Position Highlights and Benefits
40 Hours per Week - 1st shift (Days)
Mostly Mon-Fri but rotating half day Saturday (differentials apply)
Orientation first two weeks includes classroom time in Springfield, MA for colleagues living within 50 miles
Great Benefits and Health Insurance Coverage - Starting Day 1
Ministry/Facility Information
Saint Francis Hospital is committed to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, compassionate health care environment. We are licensed for 617 beds and 65 bassinets, are a major teaching hospital and the largest Catholic hospital in New England.
Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
We need to remove boilerplate: EEO, equal-opportunity, etc. Also remove navigation/legal etc. So we drop the Ministry/Facility Information and Our Commitment paragraphs? Those are not boilerplate but they are facility info; they might be considered substantive? The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." The Ministry/Facility Information is not boilerplate but maybe considered facility info; it's not required to keep? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep facility info if it's substantive. However, they also say "Prefer a few substantive sections over many thin ones." We can include an "About the role" or "About the facility" maybe. But headings list only includes specific ones: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we must map content to those headings. If content doesn't fit, we may not create extra headings. So we need to decide which sections to include.
We have:
- Position Purpose: could be About the role.
- What you will do: Responsibilities.
- Minimum Qualifications: Requirements? Or Qualifications? They have both Requirements and Qualifications headings. Usually Requirements = minimum qualifications; Qualifications = preferred? But we have Minimum Qualifications list. Also "Knowledge of medical terminology preferred" is a qualification. Could treat Requirements as mandatory, Qualifications as preferred. We'll need to decide.
- Position Highlights and Benefits: includes schedule, benefits, orientation details. So we can have Benefits section (great benefits and health insurance), Schedule section (40 hours per week, mostly Mon-Fri but rotating half day Saturday), maybe Pay? No pay info given, so we should NOT create Pay section because it's not stated. Also we have Shift: Day Shift and Employment Type: Full time at top; could be included in Schedule or Benefits? Probably Schedule.
- Orientation first two weeks includes classroom time in Springfield, MA for colleagues living within 50 miles: could be part of Benefits or maybe About the role? It's a detail about orientation; could be in Benefits? Might be better as part of About the role? But we have no specific heading for orientation; we could put it under Benefits as a note? Or maybe under Schedule? It's not schedule. Could be under Benefits as "Orientation includes classroom time in Springfield, MA". But it's not a benefit per se. However we can include it in Benefits as a detail.
- "Great Benefits and Health Insurance Coverage - Starting Day 1" is Benefits.
- "40 Hours per Week - 1st shift (Days)" and "Mostly Mon-Fri but rotating half day Saturday (differentials apply)" is Schedule.
- Employment Type: Full time and Shift: Day Shift could be included in Schedule or maybe a short paragraph about employment type.
We need to avoid filler like "commensurate with experience". Not present.
We must not repeat job title as heading. Not needed.
We need to output only HTML fragment.
Let's structure:
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings, but says "Use
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the posting.
Given text:
Employment Type:Full time
Shift:Day Shift
Description:2 Week Orientation will require classroom time in Springfield, MA for local colleagues
Position Purpose
Reporting to the Manager Patient Access, the Central Scheduler is responsible for scheduling outpatient diagnostic testing, assisting with the billing process for reimbursement of provided services, and assisting with the outpatient registration process.
What you will do
Schedule and confirm patient diagnostic testing appointments and provide testing requirements and instructions to patients
Interview patients to obtain and/or complete testing documents, medical case histories, and forms such as intake and insurance forms
Operate office equipment such as voice mail messaging systems, copiers, fax, and use of computer systems including database entry, word processing, spreadsheets, and other software applications
Answer telephones and direct calls to appropriate staff
Minimum Qualifications
High School Diploma or equivalent required
2 years clerical experience in a medical field preferred
Minimum of 6 months customer service experience required
Knowledge of medical terminology preferred
Position Highlights and Benefits
40 Hours per Week - 1st shift (Days)
Mostly Mon-Fri but rotating half day Saturday (differentials apply)
Orientation first two weeks includes classroom time in Springfield, MA for colleagues living within 50 miles
Great Benefits and Health Insurance Coverage - Starting Day 1
Ministry/Facility Information
Saint Francis Hospital is committed to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, compassionate health care environment. We are licensed for 617 beds and 65 bassinets, are a major teaching hospital and the largest Catholic hospital in New England.
Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
We need to remove boilerplate: EEO, equal-opportunity, etc. Also remove navigation/legal etc. So we drop the Ministry/Facility Information and Our Commitment paragraphs? Those are not boilerplate but they are facility info; they might be considered substantive? The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." The Ministry/Facility Information is not boilerplate but maybe considered facility info; it's not required to keep? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep facility info if it's substantive. However, they also say "Prefer a few substantive sections over many thin ones." We can include an "About the role" or "About the facility" maybe. But headings list only includes specific ones: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we must map content to those headings. If content doesn't fit, we may not create extra headings. So we need to decide which sections to include.
We have:
- Position Purpose: could be About the role.
- What you will do: Responsibilities.
- Minimum Qualifications: Requirements? Or Qualifications? They have both Requirements and Qualifications headings. Usually Requirements = minimum qualifications; Qualifications = preferred? But we have Minimum Qualifications list. Also "Knowledge of medical terminology preferred" is a qualification. Could treat Requirements as mandatory, Qualifications as preferred. We'll need to decide.
- Position Highlights and Benefits: includes schedule, benefits, orientation details. So we can have Benefits section (great benefits and health insurance), Schedule section (40 hours per week, mostly Mon-Fri but rotating half day Saturday), maybe Pay? No pay info given, so we should NOT create Pay section because it's not stated. Also we have Shift: Day Shift and Employment Type: Full time at top; could be included in Schedule or Benefits? Probably Schedule.
- Orientation first two weeks includes classroom time in Springfield, MA for colleagues living within 50 miles: could be part of Benefits or maybe About the role? It's a detail about orientation; could be in Benefits? Might be better as part of About the role? But we have no specific heading for orientation; we could put it under Benefits as a note? Or maybe under Schedule? It's not schedule. Could be under Benefits as "Orientation includes classroom time in Springfield, MA". But it's not a benefit per se. However we can include it in Benefits as a detail.
- "Great Benefits and Health Insurance Coverage - Starting Day 1" is Benefits.
- "40 Hours per Week - 1st shift (Days)" and "Mostly Mon-Fri but rotating half day Saturday (differentials apply)" is Schedule.
- Employment Type: Full time and Shift: Day Shift could be included in Schedule or maybe a short paragraph about employment type.
We need to avoid filler like "commensurate with experience". Not present.
We must not repeat job title as heading. Not needed.
We need to output only HTML fragment.
Let's structure:
About the role
Reporting to the Manager Patient Access, the Central Scheduler is responsible for scheduling outpatient diagnostic testing, assisting with the billing process for reimbursement of provided services, and assisting with the outpatient registration process.
Maybe also include the Position Purpose sentence.Responsibilities
- Schedule and confirm patient diagnostic testing appointments and provide testing requirements and instructions to patients
- Interview patients to obtain and/or complete testing documents, medical case histories, and forms such as intake and insurance forms
- Operate office equipment such as voice mail messaging systems, copiers, fax, and use of computer systems including database entry, word processing, spreadsheets, and other software applications
- Answer telephones and direct calls to appropriate staff
Requirements
- High School Diploma or equivalent required
- Minimum of 6 months customer service experience required
Qualifications
- 2 years clerical experience in a medical field preferred
- Knowledge of medical terminology preferred
Benefits
- Great Benefits and Health Insurance Coverage - Starting Day 1
- Orientation first two weeks includes classroom time in Springfield, MA for colleagues living within 50 miles
Schedule
- 40 Hours per Week - 1st shift (Days)
- Mostly Mon-Fri but rotating half day Saturday (differentials apply)