PATIENT SAFETY SPECIALIST

About the role

Provides diversified system-wide or multi-clinic support for patient safety activities that impact strategic initiatives. Works closely with hospital leaders, physicians and clinical staff to analyze and improve clinical care practices. Serves as an internal systems thinking expert and consultant. Collaborates with departments and interdisciplinary teams to identify, develop and implement strategies to improve clinical care and/or processes related to patient safety. Effectively participates in activities designed to improve quality of care through active facilitation of /or direct facilitation in initiatives designed to improve process of care and outcomes, reduction of system hazards, and preventable harm. Conducts and facilitates credible systematic investigations on patient safety events through to implementation and control phase of monitoring to sustain improvement. Reports barriers to success in a timely manner and offers meaningful recommendations for resolution.

Responsibilities

• Identify, develop and implement strategies to improve clinical care and/or processes related to patient safety
• Participate in activities designed to improve quality of care through active facilitation or direct facilitation in initiatives
• Conduct and facilitate systematic investigations on patient safety events through implementation and control phase monitoring
• Report barriers to success with meaningful recommendations for resolution
• Collaborate with departments and interdisciplinary teams on patient safety initiatives
• Coordinate, lead and execute on team deliverables

Requirements

• Bachelor's Degree in Nursing or other Clinical area, OR Master's Degree in Health Care related field
• Minimum 3 to 5 years of hospital experience with evidence of performance improvement project experience
• Working knowledge of basic process improvement methods: PDSA, Process mapping, and Project Management
• Ability to prioritize concentration and pay close attention to details
• Knowledge and experience with Word, PowerPoint, Excel and Outlook
• Advanced training in process improvement methodologies including Lean, Six Sigma and Change Management
• Experience in developing department performance summaries with drill-down information/explanations of variance
• Strong communication skills with ability to build relationships with providers, leadership and clinical staff
• Comfortable in clinical settings to assist teams at point of care with problem solving or action plans related to RCAs
• Professional presentation skills and ability to adapt message to audience
• Excellent written and verbal skills

Qualifications

• Clinical Master's Degree preferred
• Emergency, Critical care or Quality Management experience preferred
• Experience in performance improvement activities preferred
• Prior leadership experience preferred
• EPIC experience preferred
• RN and/or CPPS certification preferred

Benefits

• Paid time off
• Growth opportunity – Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan – 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance
• Discounts on gym memberships, travel and other work life benefits

Schedule

FTE: 1.000000 (40.00 hours per week), Shift 1. This position is hybrid.