Patient Safety Risk Officer
About the role
The Patient Safety Risk Officer provides leadership for the design, implementation, and coordination of the organization's proactive Patient Safety/Risk Management program across the facilities and service areas across System, and facilitates process improvement endeavors to support the elimination of errors and other factors that contribute to adverse patient outcomes, as expected from a high reliability organization.
Responsibilities
- Provides for 24/7 Patient Safety/Risk Management coverage and response for assigned areas of responsibility;
- Proactively performs surveillance and evaluates patient safety risks in a uniform and consistent manner for assigned facilities, service areas and affiliated joint ventures;
- Oversight of incident reporting and response process, including evaluation of all incidents, investigation, identification of risk exposures, follow-up and performance of trending analysis for assigned facilities/service areas;
- Serves as ZeroHarm trainer for the organization. Coaches/mentors leadership and colleagues on use of Safety Behaviors;
- Participates on the MCHS Serious Safety Event Classification team and provides information on potential safety events for team review;
- Responsible for identification of potential and actual sentinel events with prompt notification of key stakeholders including senior leadership, site administration and Trinity Health and for conducting investigation of event and root cause analysis;
- Collaborates with Mount Carmel legal counsel and Trinity Health IRMS colleagues to support their investigation and defense of claims against Mount Carmel Health System. Provides defense attorneys requested information to prepare for pending litigation and/or claim reimbursement;
- Provides guidance and support for patient care issues with patient safety/risk or legal implications, i.e. consent issues, adoption, guardianship, EMTALA, HIPAA.
Requirements
- Education: Bachelor's degree required; Master's or Juris Doctor (JD) degree preferred.
- Licensure / Certification: State of Ohio Licensed Registered Nurse required; Certified Professional in Healthcare Risk Management CPHRM required within two years of hire.
- Experience: 2-4 years of experience in the field of Patient Safety/Risk Management or at minimum 5 years of recent progressive management and clinical leadership experience.
- Understanding of how to identify and address system or process failures that contribute to patient safety issues. Familiarity with tools such as Failure Mode and Effect Analysis, Root Cause Analysis, Apparent Cause Analysis, and Learning From Defects desired.
- Knowledge of Federal, State, and Local regulations related to health care and of accrediting/certifying agencies such as The Joint Commission and CMS desired.
- Ability to travel to multiple sites; Valid Ohio Driver's license required.
Qualifications
Competitive compensation and benefits packages including medical, dental, and vision coverage
Retirement savings account with employer match starting on day one
Generous paid time off programs
Employee recognition incentive program
Tuition/professional development reimbursement
Relocation assistance (geographic requirements apply)
Skills
- Strong communication and interpersonal skills;
- Ability to work independently and as part of a team;
- Proficiency in Microsoft Office Suite;
- Excellent problem-solving and critical thinking skills;
- Ability to manage multiple priorities and deadlines;
- Strong attention to detail and organizational skills;
- Ability to analyze data and draw conclusions;
- Ability to communicate effectively with diverse groups of people.
Benefits
- Medical, dental, and vision coverage
- Retirement savings account with employer match
- Generous paid time off programs
- Employee recognition incentive program
- Tuition/professional development reimbursement
- Relocation assistance (geographic requirements apply)
Pay
Competitive compensation and benefits packages including medical, dental, and vision coverage
Schedule
Full time schedule