Patient Safety Officer

About the role

The Patient Safety Officer is responsible for forward facing initiatives around Patient Safety and organizational quality. The PSO is responsible for leading and/or overseeing organization programs as well as departmental projects and teams that support DNV ISO-9001 quality management systems standards relative to patient safety.

Qualifications

• Certifications: IHI Open School Basic Certificate in Quality and Safety within 1 year - Institute for Healthcare Improvement (IHI)
  Licensed Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR)
  Certified Professional in Healthcare Quality (CPHQ) - National Association for Healthcare Quality (NAHQ)
  Certified Professional in Patient Safety (CPPS) within 2 years - Institute for Healthcare Improvement (IHI)
• Education: Bachelor's Degree: Related Field
  Bachelor's Degree: Nursing
• Work Experience:
• Serves as a DNV ISO-9001 auditor.
• Serves on Patient Safety related committees and facilitate, chair or serve on organization committees as assigned.
• Recommend and facilitate change within the organization to improve patient safety based on identified risks.
• Develop a mechanism for internal communication of patient safety related information.
• Monitor, update, facilitate and/or support quality and safety performance improvement initiatives and teams.
• Manage/coordinate, and/or support the quality, patient safety and performance improvement programs across the organization.
• Incorporate risk, quality, performance improvement and patient safety principles into assigned activities and workflow.
• Serve as mentor to develop skills for department staff relative to quality, safety, performance improvement and related functions.
• Assist with educational programs regarding principles of quality, safety and performance improvement.
• Assist with the development and/or revision of policies, procedures and protocols related to quality, safety and performance improvement
• Provide timely and accurate reports, graphical data displays and/or presentations to appropriate individuals, committees, groups or agencies.
• Utilize EMR and other appropriate computer programs as necessary to complete job responsibilities.
• Conduct, report and/or support Root Cause Analysis (RCA); Apparent Cause Analysis (ACA), and assists with implementation of established action plans.
• Utilize established processes and audit tools to monitor/follow-up and report outcomes relative to RCA, ACA, quality and patient safety activities.
• Work collaboratively with Senior Leadership, physicians, directors/managers and staff to improve safe care.
• Facilitates daily Safety Call reporting for ambulatory and inpatient sites
• Facilitates Root Cause Analyses (RCA), Apparent Cause Analysis (ACA) and Multidisciplinary Reviews (MDR) when needed for serious reportable safety events or serious safety events
• Serves as point of contact for event reporting system
• Monitors, analyzes, and trends all unanticipated occurrences and provides feedback to leadership
• Leads Patient Safety related organization-wide safety initiatives
• Debriefing of Adverse Events
• Patient Safety focused rounding
• Develops and provides education to team members on patient safety and just culture theories and methodologies

Benefits

Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.

Pay

The compensation range for this position is $39.88 per hour - $68.59 per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model.