Patient Safety Officer, Security, Part-time Nights

About the role

Beacon Health System is hiring a part-time nights Patient Safety Officer for their Security Department located in Three Rivers, MI.

Responsibilities

• Maintain a safe, secure, and effective environment of care throughout the hospital.
• Monitor activities of patients, visitors, staff, and others to maintain a safe and secure environment.
• Respond to emergencies including fires, disturbances, accidents, criminal activity, disasters, bomb threats, workplace violence incidents, active shooters, and behavioral health emergencies.
• Respond to duress alarms, building alarms, door alarms, parking lot call boxes, and behavioral health requests for assistance.
• Use de-escalation, crisis intervention, and trauma-informed communication techniques when interacting with disruptive, combative, emotionally distressed, or potentially violent individuals.
• Initiate emergency response procedures and coordinate with law enforcement, fire, EMS, and other emergency agencies as necessary.
• Restrict access to visitors and staff in accordance with hospital policy and regulate parking in hospital surface lots and parking garages.
• Conduct screening procedures at designated entrances and address prohibited weapons in accordance with hospital policy.
• Operate security technology including CCTV systems, access control systems, alarm monitoring systems, radios, and electronic incident reporting software.
• Conduct investigations, prepare reports, maintain daily activity logs, and preserve evidence in accordance with departmental procedures and chain-of-custody standards.
• Initiate and coordinate ETC lockdown procedures in collaboration with clinical staff during violent or high-risk incidents.
• Summon external law enforcement agencies as appropriate.
• Intervene to prevent and control disturbances involving patients, visitors, or employees.
• Provide escort services for employees, visitors, and patients throughout the hospital campus.
• Aid clinical staff with behavioral health, substance abuse, suicidal, or high-risk patient situations requiring security intervention.
• Maintain assigned firearms, security equipment, and departmental property in accordance with policy and safety standards.
• Maintain firearms proficiency through ongoing training and annual qualification requirements.
• Testify in hearings and legal proceedings regarding incidents occurring on hospital property when required.

Hospital Safety Responsibilities

• Report safety hazards, unsafe conditions, workplace violence concerns, and security risks.
• Secure offices, rooms, hallways, stairwells, and other unsecured areas throughout hospital property.
• Utilize safety and emergency equipment to control or mitigate incidents.
• Participate in emergency preparedness activities, disaster drills, lockdown procedures, and Incident Command operations.
• Maintain knowledge of and compliance with hospital safety policies, HIPAA requirements, patient rights, regulatory standards, and emergency response procedures.
• Complete mandatory in-services, annual competencies, defensive tactics training, de-escalation training, and required certification programs.

Organizational Responsibilities

• Attend and participate in department meetings and remain accountable for all information shared.
• Complete mandatory education, annual competencies, department-specific training, and employee health requirements within established timeframes.
• Maintain all required licenses, certifications, and registrations in good standing.
• Utilize universal precautions, protective equipment, and ergonomic techniques to protect patients and self.
• Adhere to organizational policies, department procedures, regulatory standards, and compliance requirements.
• Be available to work overtime, alternate shifts, weekends, holidays, and emergency call-ins as operationally required.

Qualifications

• High school diploma or equivalent required.
• One to three years of experience in hospital security, public safety, law enforcement, military, emergency response, or a related security/customer service environment preferred.
• Coursework or training in criminal justice, healthcare security, behavioral health response, conflict resolution, crisis intervention, or emergency response preferred.
• Valid driver’s license.
• Current Indiana handgun carry license or current employment as a law enforcement officer required for armed assignments.
• Successful completion of firearms safety training and annual handgun proficiency qualifications required.
• Completion of department-approved de-escalation, crisis intervention, defensive tactics, and workplace violence prevention training preferred.
• Current or obtainable BCLS/CPR certification and other certifications required by department or position.

Skills

• Knowledge of surveillance systems, access control systems, alarm systems, incident response procedures, and applicable laws related to investigations, detention, search, seizure, and citizens’ rights.
• Knowledge of de-escalation techniques, workplace violence prevention, crisis intervention, and behavioral health response procedures.
• Strong interpersonal, verbal, and written communication skills necessary to interact professionally with employees, patients, visitors, law enforcement agencies, and the public.
• Ability to prepare accurate reports and documentation using computer systems and security software.
• Ability to exercise professionalism, sound judgment, integrity, discretion, and emotional control during stressful, traumatic, or potentially dangerous situations.
• Ability to safely perform defensive tactics, physical intervention techniques, and patient restraint procedures when necessary.
• Ability to work independently and collaboratively within a team environment.
• Commitment to maintaining confidentiality and protecting patient privacy in accordance with HIPAA and hospital policies.

Benefits

Medical, Dental, & Vision Insurance through Cigna Life Insurance
403(b) Matching Retirement Fund
Competitive Paid Time Off (PTO)
Shift Differentials
Employee Assistance Program (EAP)
Tuition and Certification Reimbursement
Clinical Ladder Program
Local and National Discounts
Beacon Academy Educational Courses
Gym Membership Discount

Pay

Compensation and benefits will be determined based on experience and qualifications.

Schedule

The shift is part-time nights.