Patient Safety Officer, Security, Part-time Evening

About the role

Beacon Health System is hiring a part-time evenings Patient Safety Officer for their Security Department located in Allegan, MI.

Responsibilities

• Maintain a safe, secure, and effective environment of care throughout the hospital.
• Monitor activities of patients, visitors, staff, and others to maintain a safe and secure environment.
• Inspect equipment, doors, windows, gates, restricted areas, offices, hallways, and stairwells to ensure proper security and access control.
• Respond to emergencies including fires, disturbances, accidents, criminal activity, disasters, bomb threats, workplace violence incidents, active shooters, and behavioral health emergencies.
• Respond to duress alarms, building alarms, door alarms, parking lot call boxes, and behavioral health requests for assistance.
• Utilize de-escalation, crisis intervention, and trauma-informed communication techniques when interacting with disruptive, combative, emotionally distressed, or potentially violent individuals.
• Initiate emergency response procedures and coordinate with law enforcement, fire, EMS, and other emergency agencies as necessary.
• Restrict access to visitors and staff in accordance with hospital policy and regulate parking in hospital surface lots and parking garages.
• Conduct screening procedures at designated entrances and address prohibited weapons in accordance with hospital policy.
• Operate security technology including CCTV systems, access control systems, alarm monitoring systems, radios, and electronic incident reporting software.
• Conduct investigations, prepare reports, maintain daily activity logs, and preserve evidence in accordance with departmental procedures and chain-of-custody standards.
• Initiate and coordinate ETC lockdown procedures in collaboration with clinical staff during violent or high-risk incidents.
• Summon external law enforcement agencies as appropriate.
• Intervene to prevent and control disturbances involving patients, visitors, or employees.
• Provide escort services for employees, visitors, and patients throughout the hospital campus.
• Aid clinical staff with behavioral health, substance abuse, suicidal, or high-risk patient situations requiring security intervention.
• Maintain assigned firearms, security equipment, and departmental property in accordance with policy and safety standards.
• Maintain firearms proficiency through ongoing training and annual qualification requirements.
• Testify in hearings and legal proceedings regarding incidents occurring on hospital property when required.

Hospital Safety Responsibilities

• Report safety hazards, unsafe conditions, workplace violence concerns, and security risks.
• Secure offices, rooms, hallways, stairwells, and other unsecured areas throughout hospital property.
• Utilize safety and emergency equipment to control or mitigate incidents.
• Participate in emergency preparedness activities, disaster drills, lockdown procedures, and Incident Command operations.
• Maintain knowledge of and compliance with hospital safety policies, HIPAA requirements, patient rights, regulatory standards, and emergency response procedures.
• Complete mandatory in-services, annual competencies, defensive tactics training, de-escalation training, and required certification programs.

Organizational Responsibilities

• Attend and participate in department meetings and remain accountable for all information shared.
• Complete mandatory education, annual competencies, department-specific training, and employee health requirements within established timeframes.
• Maintain all required licenses, certifications, and registrations in good standing.
• Utilize universal precautions, protective equipment, and ergonomic techniques to protect patients and self.
• Adhere to organizational policies, department procedures, regulatory standards, and compliance requirements.
• Be available to work overtime, alternate shifts, weekends, holidays, and emergency call-ins as operationally required.

What You Bring

• Knowledge of surveillance systems, access control systems, alarm systems, incident response procedures, and applicable laws related to investigations, detention, search, seizure, and citizens’ rights.
• Knowledge of de-escalation techniques, workplace violence prevention, crisis intervention, and behavioral health response procedures.
• Strong interpersonal, verbal, and written communication skills necessary to interact professionally with employees, patients, visitors, law enforcement agencies, and the public.
• Ability to prepare accurate reports and documentation using computer systems and security software.
• Ability to exercise professionalism, sound judgment, integrity, discretion, and emotional control during stressful, traumatic, or potentially dangerous situations.
• Ability to safely perform defensive tactics, physical intervention techniques, and patient restraint procedures when necessary.
• Ability to work independently and collaboratively within a team environment.
• Commitment to maintaining confidentiality and protecting patient privacy in accordance with HIPAA and hospital policies.

Required Qualifications

• High school diploma or equivalent required.
• One to three years of experience in hospital security, public safety, law enforcement, military, emergency response, or a related security/customer service environment preferred.
• Coursework or training in criminal justice, healthcare security, behavioral health response, conflict resolution, crisis intervention, or emergency response preferred.
• Valid driver’s license.
• Current Indiana handgun carry license or current employment as a law enforcement officer required for armed assignments.
• Successful completion of firearms safety training and annual handgun proficiency qualifications required.
• Completion of department-approved de-escalation, crisis intervention, defensive tactics, and workplace violence prevention training preferred.
• Current or obtainable BCLS/CPR certification and other certifications required by department or position.