Patient Safety Officer, Security, Fill-time Nights

About the role

Beacon Health System is hiring a full-time nights Patient Safety Officer for their Security Department located in Kalamazoo, MI. At Beacon Health System, you're not just part of a team, you're part of something bigger. Every patient interaction is a chance to lead with compassion, build trust, and create lasting impact.

Responsibilities

• Maintain a safe, secure, and effective environment of care throughout the hospital.
• Monitor activities of patients, visitors, staff, and others to maintain a safe and secure environment.
• Respond to emergencies including fires, disturbances, accidents, criminal activity, disasters, bomb threats, workplace violence incidents, active shooters, and behavioral health emergencies.
• Initiate emergency response procedures and coordinate with law enforcement, fire, EMS, and other emergency agencies as necessary.
• Conduct investigations, prepare reports, maintain daily activity logs, and preserve evidence in accordance with departmental procedures and chain-of-custody standards.
• Intervene to prevent and control disturbances involving patients, visitors, or employees.
• Provide escort services for employees, visitors, and patients throughout the hospital campus.
• Assist clinical staff with behavioral health, substance abuse, suicidal, or high-risk patient situations requiring security intervention.
• Maintain assigned firearms, security equipment, and departmental property in accordance with policy and safety standards.
• Attend and participate in department meetings and remain accountable for all information shared.
• Complete mandatory in-services, annual competencies, defensive tactics training, de-escalation training, and required certification programs.

Qualifications

• A high school diploma or equivalent is required.
• One to three years of experience in hospital security, public safety, law enforcement, military, emergency response, or a related security/customer service environment is preferred.
• Coursework or training in criminal justice, healthcare security, behavioral health response, conflict resolution, crisis intervention, or emergency response is preferred.
• A valid driver's license and current Indiana handgun carry license or current employment as a law enforcement officer are required for armed assignments.
• Successful completion of firearms safety training and annual handgun proficiency qualifications are required.
• A BCLS/CPR certification and other certifications required by department or position are required.
• Completion of department-approved de-escalation, crisis intervention, defensive tactics, and workplace violence prevention training is preferred.

Skills

• Knowledge of surveillance systems, access control systems, alarm systems, incident response procedures, and applicable laws related to investigations, detention, search, seizure, and citizens’ rights.
• Knowledge of de-escalation techniques, workplace violence prevention, crisis intervention, and behavioral health response procedures.
• Strong interpersonal, verbal, and written communication skills necessary to interact professionally with employees, patients, visitors, law enforcement agencies, and the public.
• Ability to prepare accurate reports and documentation using computer systems and security software.
• Ability to exercise professionalism, sound judgment, integrity, discretion, and emotional control during stressful, traumatic, or potentially dangerous situations.
• Ability to safely perform defensive tactics, physical intervention techniques, and patient restraint procedures when necessary.
• Ability to work independently and collaboratively within a team environment.
• Commitment to maintaining confidentiality and protecting patient privacy in accordance with HIPAA and hospital policies.

Benefits

• Medical, Dental, & Vision Insurance through Cigna Life Insurance
• 403(b) Matching Retirement Fund
• Competitive Paid Time Off (PTO)
• Shift Differentials
• Employee Assistance Program (EAP)
• Tuition and Certification Reimbursement
• Clinical Ladder Program
• Local and National Discounts
• Beacon Academy Educational Courses
• Gym Membership Discount

Pay

Compensation details are not specified in the job posting.

Schedule

The shift is nights.