Patient Safety Associate
Duke University Health System · Durham, NC · 1 mo ago
ManagementFull-time
We need to produce HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Must remove boilerplate like EEO, etc. Must preserve all substantive info.
We need to parse the posting.
Content:
- Intro about Duke Health, Duke University Hospital description, Duke Nursing highlights, Quality of Life, Relocation Assistance (based on eligibility). This is about the organization, maybe "About the role"? Actually "About the role" is generic heading for overview of role. The posting includes "Job Overview" describing responsibilities. So we can put that under
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Must remove boilerplate like EEO, etc. Must preserve all substantive info.
We need to parse the posting.
Content:
- Intro about Duke Health, Duke University Hospital description, Duke Nursing highlights, Quality of Life, Relocation Assistance (based on eligibility). This is about the organization, maybe "About the role"? Actually "About the role" is generic heading for overview of role. The posting includes "Job Overview" describing responsibilities. So we can put that under About the role
maybe. Or we could have separate sections: About the role (overview), Responsibilities (duties), Requirements (minimum qualifications), Qualifications (preferred qualifications), Skills (knowledge, skills, abilities), Benefits (Relocation Assistance maybe?), Pay (none), Schedule (none). Since no explicit pay or schedule, we should not create those sections.
We need to include all substantive info: The description of Duke Health, Duke University Hospital, Duke Nursing highlights, Quality of Life, Relocation Assistance. This is more about the employer, not the role. Could be placed under a section like "About Duke Health" but we only allowed specific headings. The instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings? It says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect only those headings. So we need to map content to those.
Thus:
- About the role: Could include job overview and maybe description of Duke Health? The "About the role" likely refers to role overview. We'll put the Job Overview paragraph there.
- Responsibilities: List of job duties (the bullet list under Job Duties). Use - .
- Requirements: Minimum Qualifications (Education, Experience). Could also include "Essential Physical Job Functions"? That's more about physical requirements but it's boilerplate? Might be considered requirement. But it's generic. Might skip.
- Qualifications: Preferred Qualifications (the list after Minimum Qualifications). Also includes "Preferred Qualifications Experience and demonstrated skill..." etc. We'll combine.
- Skills: Knowledge, Skills, And Abilities section.
- Benefits: Relocation Assistance (based on eligibility). Also maybe "Quality of Life: Living in the Triangle!" but that's not a benefit per se. Could include as benefit? Might be considered benefit. We'll include Relocation Assistance.
- Pay: none -> omit.
- Schedule: none -> omit.
We must not include boilerplate like EEO, equal opportunity, etc. Also remove duplicated lines, navigation, cookie, legal, scam-warning. Also remove "Duke is an Equal Opportunity Employer..." etc. Also remove "Essential Physical Job Functions:" maybe not needed but could be considered requirement? It's generic. Safer to omit.
We must preserve ALL substantive information; do not invent or summarize away detail. So we need to keep all details from the posting that are substantive.
Let's extract substantive content:
Intro paragraphs:
"At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together."
"About Duke University Hospital Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Health hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more."
"Duke Nursing Highlights: Duke University Health System is designated as a Magnet organization Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses. Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. Duke University Health System has 6000 + registered nurses Quality of Life: Living in the Triangle! Relocation Assistance (based on eligibility)"
Then "Job Overview" paragraph.
Then "Job Duties" list (multiple sentences each starting with a verb). We'll need to convert each to
- .
Then "Minimum Qualifications" with Education, Experience.
Then "Preferred Qualifications" list (multiple bullet-like sentences). Then "Knowledge, Skills, And Abilities" list.
We need to ensure we don't lose any detail.
Let's capture each piece exactly as in text, but we can reformat into HTML.
We'll need to be careful not to include boilerplate like "Duke is an Equal Opportunity Employer..." etc.
Also remove "Duke aspires to create a community..." etc.
Also remove "Essential Physical Job Functions:" and following.
Now produce HTML.
Structure:
About the role
Job Overview paragraph.
Responsibilities
- ...
...
Requirements
Education: Bachelors degree in a business or health-related field is required. Masters' degree preferred.
Experience: Minimum of 5 years work experience, including 3 years of experience with significant responsibility for performance/ process improvement. Prior experience in patient safety and quality improvement is required. Experience can be supplemented with Master's degree with a Masters being equivalent to two years of experience.
Alternatively could use but it's okay.
Qualifications
- Nursing or other direct clinical care experience
- Experience in hospital setting, ideally teaching hospital
- Lean, Six Sigma or Performance Improvement experience
- Project management experience
- Certified Professional in Patient Safety (CPPS) preferred or attained within 2 years of hire
- Experience and demonstrated skill with using the teaching method of asking questions for self-discovery
- Strong facilitation skills
- Clear and concise written and verbal communication skills
- Expert knowledge of patient safety science, principles and tools as would be gained from certification from the Institute for Healthcare Improvement (Certified Professional in Patient Safety (CPPS)) and/or from the National Association for Healthcare Quality (Certified Professional in Healthcare Quality (CPHQ)
- Ability to manage multiple projects
- Change Management Skills: stakeholder analysis, communication plans, organizational readiness assessments
- Project Management Skills: create project plans and manage multiple parallel deadlines, ability to identify roadblocks proactively and formulate mitigation plans
But note some of these are also in Knowledge, Skills, And Abilities. We need to separate.
The posting has sections:
Preferred Qualifications (list after Minimum Qualifications):
- Nursing or other direct clinical care experience
- Experience in hospital setting, ideally teaching hospital
- Lean, Six Sigma or Performance Improvement experience
- Project management experience
- Certified Professional in Patient Safety (CPPS) preferred or attained within 2 years of hire
Then "Knowledge, Skills, And Abilities":
- TeamSTEPPs Master Trainer certification preferred but not required.
- Effective written and verbal communication skills including presentation and teaching skills
- Ability to communicate with customers/staff with diverse educational backgrounds
- Analysis of data and processes for opportunities for improvement
- Ability to manage numerous diverse projects simultaneously through effective priority setting, efficient use of time, organization
- Knowledge of accreditation standards and regulations related to health care
- Attention to detail and accuracy
- Computer literacy
- Preferred Qualifications Experience and demonstrated skill with using the teaching method of asking questions for self-discovery
- Strong facilitation skills
- Clear and concise written and verbal communication skills
- Expert knowledge of patient safety science, principles and tools as would be gained from certification from the Institute for Healthcare Improvement (Certified Professional in Patient Safety (CPPS)) and/or from the National Association for Healthcare Quality (Certified Professional in Healthcare Quality (CPHQ)
- Ability to manage multiple projects
- Change Management Skills: stakeholder analysis, communication plans, organizational readiness assessments
- Project Management Skills: create project plans and manage multiple parallel deadlines, ability to identify roadblocks proactively and formulate mitigation plans
Note there is some duplication: "Effective written and verbal communication skills" vs "Clear and concise written and verbal communication skills". Also "Ability to manage multiple projects" appears both in Knowledge, Skills, And Abilities and also as a Preferred Qualification? Actually "Ability to manage multiple projects" appears in Knowledge, Skills, And Abilities. Also "Change Management Skills" etc.
We need to preserve all substantive info, not remove duplicates unless they are duplicated lines (the instruction says remove duplicated lines). So we should deduplicate identical lines. But near-duplicates with slight variation maybe keep both? The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we should remove exact duplicated lines. If lines are similar but not identical, we keep both.
Thus we need to list each bullet exactly as in the posting, but we can combine similar if they are identical.
Let's extract each bullet exactly:
From Preferred Qualifications block:
- Nursing or other direct clinical care experience
- Experience in hospital setting, ideally teaching hospital
- Lean, Six Sigma or Performance Improvement experience
- Project management experience
- Certified Professional in Patient Safety (CPPS) preferred or attained within 2 years of hire
From Knowledge, Skills, And Abilities block:
- TeamSTEPPs Master Trainer certification preferred but not required.
- Effective written and verbal communication skills including presentation and teaching skills
- Ability to communicate with customers/staff with diverse educational backgrounds
- Analysis of data and processes for opportunities for improvement
- Ability to manage numerous diverse projects simultaneously through effective priority setting, efficient use of time, organization
- Knowledge of accreditation standards and regulations related to health care
- Attention to detail and accuracy
- Computer literacy
- Preferred Qualifications Experience and demonstrated skill with using the teaching method of asking questions for self-discovery
- Strong facilitation skills
- Clear and concise written and verbal communication skills
- Expert knowledge of patient safety science, principles and tools as would be gained from certification from the Institute for Healthcare Improvement (Certified Professional in Patient Safety (CPPS)) and/or from the National Association for Healthcare Quality (Certified Professional in Healthcare Quality (CPHQ)
- Ability to manage multiple projects
- Change Management Skills: stakeholder analysis, communication plans, organizational readiness assessments
- Project Management Skills: create project plans and manage multiple parallel deadlines, ability to identify roadblocks proactively and formulate mitigation plans
Note there is a line: "Preferred Qualifications Experience and demonstrated skill with using the teaching method of asking questions for self-discovery" seems like a heading incorrectly included; but it's part of the list.
We'll keep it as is.
Now Responsibilities (Job Duties) list:
We need to extract each duty sentence.
From the posting:
"Facilitates the implementation of the organization's patient safety plan in alignment with the Duke Health and Duke University Hospital objectives.
Collaborates with physician, nurse, and other clinical and non-clinical leaders, including quality and Lean champions, to influence leadership in the transformation to, and support of, a robust culture of safety.
Facilitates sentinel event response and ensures thorough and credible root cause analysis approach following standard methodology.
Conducts and coaches others in proactive analysis to identify trends and patterns or gaps in systems and processes related to all aspects of care delivery, patient and staff safety.
Promotes learning culture through multi-faceted system to share.
Contributes to development of patient safety, culture and teamwork training content, documents, materials, and courses. Provides training and coaching to all levels of the organization, including students and residents.
Serves as a facilitator and change
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect only those headings. So we need to map content to those.
Thus:
- About the role: Could include job overview and maybe description of Duke Health? The "About the role" likely refers to role overview. We'll put the Job Overview paragraph there.
- Responsibilities: List of job duties (the bullet list under Job Duties). Use - .
- Requirements: Minimum Qualifications (Education, Experience). Could also include "Essential Physical Job Functions"? That's more about physical requirements but it's boilerplate? Might be considered requirement. But it's generic. Might skip.
- Qualifications: Preferred Qualifications (the list after Minimum Qualifications). Also includes "Preferred Qualifications Experience and demonstrated skill..." etc. We'll combine.
- Skills: Knowledge, Skills, And Abilities section.
- Benefits: Relocation Assistance (based on eligibility). Also maybe "Quality of Life: Living in the Triangle!" but that's not a benefit per se. Could include as benefit? Might be considered benefit. We'll include Relocation Assistance.
- Pay: none -> omit.
- Schedule: none -> omit.
We must not include boilerplate like EEO, equal opportunity, etc. Also remove duplicated lines, navigation, cookie, legal, scam-warning. Also remove "Duke is an Equal Opportunity Employer..." etc. Also remove "Essential Physical Job Functions:" maybe not needed but could be considered requirement? It's generic. Safer to omit.
We must preserve ALL substantive information; do not invent or summarize away detail. So we need to keep all details from the posting that are substantive.
Let's extract substantive content:
Intro paragraphs:
"At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together."
"About Duke University Hospital Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Health hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more."
"Duke Nursing Highlights: Duke University Health System is designated as a Magnet organization Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses. Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. Duke University Health System has 6000 + registered nurses Quality of Life: Living in the Triangle! Relocation Assistance (based on eligibility)"
Then "Job Overview" paragraph.
Then "Job Duties" list (multiple sentences each starting with a verb). We'll need to convert each to
- .
Then "Minimum Qualifications" with Education, Experience.
Then "Preferred Qualifications" list (multiple bullet-like sentences). Then "Knowledge, Skills, And Abilities" list.
We need to ensure we don't lose any detail.
Let's capture each piece exactly as in text, but we can reformat into HTML.
We'll need to be careful not to include boilerplate like "Duke is an Equal Opportunity Employer..." etc.
Also remove "Duke aspires to create a community..." etc.
Also remove "Essential Physical Job Functions:" and following.
Now produce HTML.
Structure:
About the role
Job Overview paragraph.
Responsibilities
- ...
...
Requirements
Education: Bachelors degree in a business or health-related field is required. Masters' degree preferred.
Experience: Minimum of 5 years work experience, including 3 years of experience with significant responsibility for performance/ process improvement. Prior experience in patient safety and quality improvement is required. Experience can be supplemented with Master's degree with a Masters being equivalent to two years of experience.
Alternatively could use but it's okay.
Qualifications
- Nursing or other direct clinical care experience
- Experience in hospital setting, ideally teaching hospital
- Lean, Six Sigma or Performance Improvement experience
- Project management experience
- Certified Professional in Patient Safety (CPPS) preferred or attained within 2 years of hire
- Experience and demonstrated skill with using the teaching method of asking questions for self-discovery
- Strong facilitation skills
- Clear and concise written and verbal communication skills
- Expert knowledge of patient safety science, principles and tools as would be gained from certification from the Institute for Healthcare Improvement (Certified Professional in Patient Safety (CPPS)) and/or from the National Association for Healthcare Quality (Certified Professional in Healthcare Quality (CPHQ)
- Ability to manage multiple projects
- Change Management Skills: stakeholder analysis, communication plans, organizational readiness assessments
- Project Management Skills: create project plans and manage multiple parallel deadlines, ability to identify roadblocks proactively and formulate mitigation plans
But note some of these are also in Knowledge, Skills, And Abilities. We need to separate.
The posting has sections:
Preferred Qualifications (list after Minimum Qualifications):
- Nursing or other direct clinical care experience
- Experience in hospital setting, ideally teaching hospital
- Lean, Six Sigma or Performance Improvement experience
- Project management experience
- Certified Professional in Patient Safety (CPPS) preferred or attained within 2 years of hire
Then "Knowledge, Skills, And Abilities":
- TeamSTEPPs Master Trainer certification preferred but not required.
- Effective written and verbal communication skills including presentation and teaching skills
- Ability to communicate with customers/staff with diverse educational backgrounds
- Analysis of data and processes for opportunities for improvement
- Ability to manage numerous diverse projects simultaneously through effective priority setting, efficient use of time, organization
- Knowledge of accreditation standards and regulations related to health care
- Attention to detail and accuracy
- Computer literacy
- Preferred Qualifications Experience and demonstrated skill with using the teaching method of asking questions for self-discovery
- Strong facilitation skills
- Clear and concise written and verbal communication skills
- Expert knowledge of patient safety science, principles and tools as would be gained from certification from the Institute for Healthcare Improvement (Certified Professional in Patient Safety (CPPS)) and/or from the National Association for Healthcare Quality (Certified Professional in Healthcare Quality (CPHQ)
- Ability to manage multiple projects
- Change Management Skills: stakeholder analysis, communication plans, organizational readiness assessments
- Project Management Skills: create project plans and manage multiple parallel deadlines, ability to identify roadblocks proactively and formulate mitigation plans
Note there is some duplication: "Effective written and verbal communication skills" vs "Clear and concise written and verbal communication skills". Also "Ability to manage multiple projects" appears both in Knowledge, Skills, And Abilities and also as a Preferred Qualification? Actually "Ability to manage multiple projects" appears in Knowledge, Skills, And Abilities. Also "Change Management Skills" etc.
We need to preserve all substantive info, not remove duplicates unless they are duplicated lines (the instruction says remove duplicated lines). So we should deduplicate identical lines. But near-duplicates with slight variation maybe keep both? The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we should remove exact duplicated lines. If lines are similar but not identical, we keep both.
Thus we need to list each bullet exactly as in the posting, but we can combine similar if they are identical.
Let's extract each bullet exactly:
From Preferred Qualifications block:
- Nursing or other direct clinical care experience
- Experience in hospital setting, ideally teaching hospital
- Lean, Six Sigma or Performance Improvement experience
- Project management experience
- Certified Professional in Patient Safety (CPPS) preferred or attained within 2 years of hire
From Knowledge, Skills, And Abilities block:
- TeamSTEPPs Master Trainer certification preferred but not required.
- Effective written and verbal communication skills including presentation and teaching skills
- Ability to communicate with customers/staff with diverse educational backgrounds
- Analysis of data and processes for opportunities for improvement
- Ability to manage numerous diverse projects simultaneously through effective priority setting, efficient use of time, organization
- Knowledge of accreditation standards and regulations related to health care
- Attention to detail and accuracy
- Computer literacy
- Preferred Qualifications Experience and demonstrated skill with using the teaching method of asking questions for self-discovery
- Strong facilitation skills
- Clear and concise written and verbal communication skills
- Expert knowledge of patient safety science, principles and tools as would be gained from certification from the Institute for Healthcare Improvement (Certified Professional in Patient Safety (CPPS)) and/or from the National Association for Healthcare Quality (Certified Professional in Healthcare Quality (CPHQ)
- Ability to manage multiple projects
- Change Management Skills: stakeholder analysis, communication plans, organizational readiness assessments
- Project Management Skills: create project plans and manage multiple parallel deadlines, ability to identify roadblocks proactively and formulate mitigation plans
Note there is a line: "Preferred Qualifications Experience and demonstrated skill with using the teaching method of asking questions for self-discovery" seems like a heading incorrectly included; but it's part of the list.
We'll keep it as is.
Now Responsibilities (Job Duties) list:
We need to extract each duty sentence.
From the posting:
"Facilitates the implementation of the organization's patient safety plan in alignment with the Duke Health and Duke University Hospital objectives.
Collaborates with physician, nurse, and other clinical and non-clinical leaders, including quality and Lean champions, to influence leadership in the transformation to, and support of, a robust culture of safety.
Facilitates sentinel event response and ensures thorough and credible root cause analysis approach following standard methodology.
Conducts and coaches others in proactive analysis to identify trends and patterns or gaps in systems and processes related to all aspects of care delivery, patient and staff safety.
Promotes learning culture through multi-faceted system to share.
Contributes to development of patient safety, culture and teamwork training content, documents, materials, and courses. Provides training and coaching to all levels of the organization, including students and residents.
Serves as a facilitator and change
About the role
Job Overview paragraph.
Responsibilities
- ... ...
Requirements
Education: Bachelors degree in a business or health-related field is required. Masters' degree preferred.
Experience: Minimum of 5 years work experience, including 3 years of experience with significant responsibility for performance/ process improvement. Prior experience in patient safety and quality improvement is required. Experience can be supplemented with Master's degree with a Masters being equivalent to two years of experience.
Alternatively could use- but it's okay.
- Nursing or other direct clinical care experience
- Experience in hospital setting, ideally teaching hospital
- Lean, Six Sigma or Performance Improvement experience
- Project management experience
- Certified Professional in Patient Safety (CPPS) preferred or attained within 2 years of hire
- Experience and demonstrated skill with using the teaching method of asking questions for self-discovery
- Strong facilitation skills
- Clear and concise written and verbal communication skills
- Expert knowledge of patient safety science, principles and tools as would be gained from certification from the Institute for Healthcare Improvement (Certified Professional in Patient Safety (CPPS)) and/or from the National Association for Healthcare Quality (Certified Professional in Healthcare Quality (CPHQ)
- Ability to manage multiple projects
- Change Management Skills: stakeholder analysis, communication plans, organizational readiness assessments
- Project Management Skills: create project plans and manage multiple parallel deadlines, ability to identify roadblocks proactively and formulate mitigation plans