Patient Representative - Temporary

Responsibilities

Provides Patient Care Services Representative coverage based on the Clinic requirements. Assumes all Patient Care Services Representative job responsibilities.

• Verifies established patient information to ensure accuracy and insurance information is correct.
• Collects co-pay and amounts due if applicable, giving each patient a receipt.
• Cooperates in cross-training others to ensure coverage at all times.

Qualifications

• Education and/or Experience: High school diploma or general education degree (GED) required. Must possess good written and verbal communication skills, typing, general clerical skills and excellent telephone skills. Medical terminology and one year medical office experience preferred.

Hours

Hours: 12 hr shifts, days vary and location vary.

Essential Functions

• Cooperate in the cross training of this position to ensure adequate coverage at all times: cooperate in being cross-trained to another position to ensure coverage at all times.
• May travel between departments and facilities to assist in coverage as required.
• Assist in training of Patient Care Service staff (e.g. classroom, on-the-job settings.)
• Responsible for following and keeping each provider’s schedule (e.g. Out-of-office meetings, lunches, and/or vacations).
• Update provider’s calendar as needed in computer.
• Schedule new and established patients according to the approved Clinic guidelines of each practitioner and the appointment scheduling policies and procedures.
• Verify and update patient information following patient registration criteria; obtain copies of insurance care.
• Make corrections into computer immediately.
• Collect payments and inform patients of payment responsibility according to Business Office guidelines.
• Balance and deposit payments on daily basis.
• Make return appointments for patients within the scheduling guidelines. Cancel and reschedule patients as needed.
• Follow protocol for all patients’ check-in.
• Take messages for the office staff and providers as requested and when appropriate (per policy).
• Routinely prepare charts according to office procedure.
• Assume responsibility for initiating a pleasant, patient-oriented atmosphere by displaying a professional attitude through performance, appearance, and demeanor.
• Duties may vary occurring to assignment (e.g. check-in or appointment scheduling for Patient Service Representative).
• Filing document daily in medical records.
• Assume maintenance responsibility for office equipment (fax, copier, printer, etc.).
• Cooperate in cross-training others to this position to ensure coverage at all times.

About the Role

We are working to change lives and transform the delivery of healthcare. Riverside Medical Clinic is the best place to work, practice medicine, and receive care.

Benefits

The Opportunity Offers The Following Challenging and rewarding work environment Growth and Development Opportunities within UHS and its Subsidiaries Competitive Compensation

Universal Health Services

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.

EEO Statement

We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.