Patient Representative - PRN

Introduction

We are seeking a Patient Care Representative who provides expertise and champions patient care. We are an amazing team supporting each other and are seeking a phenomenal addition like you who finds patient care equally meaningful.

Benefits

MD Now offers a total rewards package including:

• Comprehensive medical coverage with prescription drug and behavioral health coverage, free telemedicine services, and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans, auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more.
• Free counseling services and resources for emotional, physical, and financial wellbeing.
• A 100% match on 3% to 9% of pay in the 401(k) Plan.
• An Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Consumer discounts through Abenity and Consumer Discounts.
• Education assistance (tuition, student loan, certification support, dependent scholarships).
• A colleague recognition program.
• A Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence).
• An Employee Health Assistance Fund offering free employee-only coverage based on income.

Job Summary and Qualifications

Checks-in patients in a timely manner. Ensures all Web Check-in procedures are followed. Answers phone calls to the clinic and provides information or refers questions to others as needed. Verifies insurance timely and accurately. Ensures the occupational client’s preference card is followed and occupational procedures. Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information. Completes Daily Balance Checklist after each shift, including all forms of payment are accounted for and documented.

Qualifications

• 1 year of clinical experience in a patient care setting is preferred.
• Obtain BLS certification within 30 days of start required.
• Strong customer service skills.
• Ability to work with multiple computer programs.