Patient Representative Part-Time

This position is incentive eligible.

About the role

We are seeking a Patient Care Representative who provides expertise and is a champion of patient care. Join our amazing team that works hard to support each other and grow your career with an organization committed to delivering respectful, compassionate care, where the unique and intrinsic worth of each individual is recognized.

Responsibilities

• Checks-in patients in a timely manner
• Ensures all Web Check-in procedures are followed
• Answers phone calls to the clinic and provides information or refers questions to others as needed
• Verifies insurance timely and accurately
• Ensures the occupational client’s preference card is followed and occupational procedures
• Reviews all patient paperwork to ensure completeness and ensures collection of necessary insurance/demographic information
• Completes Daily Balance Checklist after each shift, including accounting for and documenting all forms of payment
• Willing to travel/float between all MD Now locations within assigned area (preferred)

Requirements

• 1 year of clinical experience in a patient care setting (preferred)
• Obtain BLS certification within 30 days of start (required)
• Strong customer service skills
• Ability to work with multiple computer programs

Benefits

MD Now offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts

Note: Eligibility for benefits may vary by location.

About the organization

As the largest and fastest-growing provider of urgent care in Florida, MD Now urgent care is seeking bright, talented individuals who share our commitment to making a positive difference for patients in our communities. MD Now's physician-led team of healthcare professionals provides high-quality healthcare through a comprehensive lineup of urgent care and occupational health services during convenient hours. MD Now is owned and operated by HCA Healthcare, one of the nation's leading providers of healthcare services, comprised of 183 hospitals and more than 2,300 sites of care, in 20 states and the United Kingdom.