Patient Representative Part-Time

This position is incentive eligible.

About the role

At HCA Healthcare, we are committed to caring for patients with purpose and integrity. Jump-start your career as a Patient Representative with CareNow.

Responsibilities

• Checks-in patients in a timely manner and ensures all Web Check-in procedures are followed
• Answers phone calls to the clinic and provides information or refers questions to others as needed
• Verifies insurance timely and accurately
• Ensures the occupational client’s preference card is followed and occupational procedures
• Reviews all patient paperwork to ensure completeness and ensures collection of necessary insurance/demographic information
• Completes Daily Balance Checklist after each shift, including accounting for and documenting all forms of payment

Requirements

• 1 year of clinical experience in a patient care setting is preferred
• Obtain BLS certification within 30 days of start (required)
• Strong customer service skills
• Ability to work with multiple computer programs

Benefits

CareNow offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts

Note: Eligibility for benefits may vary by location.

About the company

CareNow® urgent care delivers quality, convenient, patient-centered urgent care with unparalleled service. With more than 225 clinics, our physician-driven focus provides extensive resources and support to our dedicated clinical teams. We offer a wide range of urgent care services for the entire family.

CareNow is owned and operated by HCA Healthcare, one of the nation’s leading providers of healthcare services, comprised of 183 hospitals and more than 2,300 sites of care in 20 states and the United Kingdom. Our more than 283,000 HCA colleagues are connected by a single purpose — to give patients healthier tomorrows.