Patient Representative

Job Description

Your Job: Greet, instruct and schedules patients, registers patients into the computer system, and determines their insurance benefits. Serve as a liaison between patient and clinical support staff.

Your Job: High school education or equivalent 2 years in a front office using Medical Management software Typing or data entry at 40 wpm Working knowledge of medical terminology and coding

Responsibilities

• Greets patients in a prompt, courteous and helpful manner.
• Checks-in patients, verifies and updates demographic and insurance information to the medical record.
• Collections payments and enters charges into computer system.
• Registers new patients into computer system and verifies all patients’ addresses, telephone numbers and insurance information.
• Answers telephone, screens calls, takes messages, and conveys information to appropriate parties.
• Proficiency with medical office technology systems.
• Maintains work area and reception area in neat and orderly manner.
• Advises Office Manager of problems and concerns in the Front Office and helps in problem solving.
• Attends educational and staff meetings as scheduled.
• Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation.
• Must be able to support the clinic efficiency and cohesion.

Qualifications

• High school education or equivalent
• 2 years in a front office using Medical Management software
• Typing or data entry at 40 wpm
• Working knowledge of medical terminology and coding

Benefits

• Competitive salaries
• Outstanding benefits package of Methodist Health System, including medical, dental, and vision insurance
• A matched retirement plan
• An employee wellness program
• Opportunities for career growth

Pay

Commensurate with experience

Schedule

Monday-Thursday 8am-5pm/ Friday 8am-2pm