Patient Representative

About the role

Greet patients upon arrival and check patients in on a daily basis.
Collect all co-pays from patients if applicable.
Obtain photo ID and insurance card to be scanned into system.
Check patients out as needed to assist with patient flow.
Prepare deposits.
Prepare end of day batch sheet.
Prepare encounters and SOAP notes for the following business day.
Create new patient chart in SOAP upon patients arrival.
Send all paperwork to appropriate departments via inter-office mail.
Book appointments in HST system when applicable.
Confirm appointments for the following business day.

Responsibilities

• Maintain a pristine office.
• Maintain a neat and clean work environment.
• Avoid missing the start time to become situated before patient's arrival.
• Perform all office duties required.

Requirements

• High School Diploma, with 1-2 years experience in healthcare background.
• Knowledge of clinic policies and procedures.
• Knowledge of computer systems, programs.
• Knowledge of medical terminology.
• Must be able to multi-task.
• Must be able to express compassion and kindness to patients calling and being seen in the office.
• Maintain a professional and upbeat attitude.
• Skill in written and verbal communication and customer relations.
• Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients.

Qualifications

• Requires sitting and standing associated with a normal office environment.

Skills

• Must be able to multi-task.
• Must be able to express compassion and kindness to patients calling and being seen in the office.
• Maintain a professional and upbeat attitude.
• Skill in written and verbal communication and customer relations.

Benefits

Occasional evening or weekend work.

Pay

TBD

Schedule

TBD