Patient Registration Specialist - Temporary

The Patient Registration Specialist works directly with patients to obtain and verify information during the registration process as well as other duties to prepare the patient for service delivery.

About the role

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement. Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health insurance, dental, and vision benefits, life insurance and long and short-term disability, and more.

Responsibilities

• Manages scheduling resources for patient appointments
• Manages communication tools for patient scheduling requests by patients and care teams
• Manages the pre-registration review process for insurance verification for upcoming appointments
• Manages follow-up appointment request
• Retrieves payment collection for services, flat rate services, co-pay or up-front collections
• Colls documentation by the requirements and timeliness for registration compliance
• Scans registration documents into the electronic health record
• Reviews and assigns insurance tiering for proper payor assignment
• Validates insurance eligibility and pre-authorization requirements
• Communicates with peers, patients and care teams through multiple communication channels for appointment requests and patient-initiated outreach
• Create new patient profiles in the electronic health record with quality data input of demographic information and proper identification collection
• Manages multiple worklists assigned: New Patient Registration Worklist
• Schedules and register for various disciplines: Primary Care, Behavioral Health, Optometry, Rehabilitation, Radiology, Laboratory, and others
• Cross training for assigned coverage as a PRS
• Covers for other Patient Registration Specialists as needed
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• Covers for other Patient Registration Specialists as needed
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• Covers for other Patient Registration Specialists as needed
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• Covers for other Patient Registration Specialists as needed
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• Covers for other Patient Registration Specialists as needed
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• Covers for other Patient Registration Specialists as needed
• Covers for other Patient Registration Specialists as needed
• Covers for other Patient Registration Specialists as needed
• Covers for other Patient Registration Specialists as needed
• Covers for other Patient Registration Specialists as needed
• Covers for other Patient Registration Specialists as needed
• Covers for other Patient Registration Specialists as needed
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• Covers for other Patient Registration Specialists as needed
• Covers for other Patient Registration Specialists as needed
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• Covers for other Patient Registration Specialists as needed
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• Covers for other Patient Registration Specialists as needed
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• Covers for other Patient Registration Specialists as needed
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