Patient Registration Specialist PT Boise/Eagle

About the Role

Saint Alphonsus Health System in Boise, ID is looking for an energetic and organized Patient Registration Specialist to join the team at the Boise Hospital and/or Eagle ED. As a Patient Registration Specialist, you will provide patient-focused customer service, support inpatient/outpatient registration and insurance verifications, collect financial payments, and coordinate medical necessity for Medicare, pre-certifications, and referrals. You will also help provide general information and guidance to patients and guests of the facility.

Schedule

Part-time positions typically work at least 24 hours per week, supporting all areas of Boise patient registration: Emergency Department, Day Surgery, Imaging, Lab, Front Desk, Main, etc. They may also support registration for the Eagle ED. Shifts include weekdays, weekends, days, and nights, with flexible scheduling preferred.

Responsibilities

• Demonstrate alignment with Trinity Health’s Mission, Values, Vision, and ethical standards in all actions and decisions.
• Research, collect, and analyze data to identify opportunities and develop actionable solutions.
• Lead or support performance improvement initiatives focused on program efficiency and patient experience.
• Prepare and distribute analytical reports to relevant stakeholders.
• Use multiple system applications to conduct analysis, generate reports, and create educational materials.
• Apply knowledge of Trinity Health policies and procedures to ensure quality, confidentiality, and safety.
• Support operational projects by compiling and synthesizing data into clear summaries and visual presentations.
• Provide data-driven insights and recommendations that support strategic decision-making and demonstrate ROI.
• Maintain up-to-date knowledge of applicable laws, regulations, and compliance standards.
• Continuously learn and adapt to new departmental processes and technologies.

Requirements

• High school diploma or equivalent.
• HFMA CRCR or NAHAM CHAA certification required within one (1) year of hire.

Benefits

Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health. Visit www.saintalphonsus.org/careers to learn more about the benefits, culture, and career development opportunities.

About Saint Alphonsus

Saint Alphonsus Health System is committed to promoting diversity in its workforce and providing an inclusive work environment where everyone is treated with fairness, dignity, and respect. We recruit and retain a diverse staff reflective of the communities we serve. Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings.