Patient Registration Specialist Boise/Eagle FT

About the role

Saint Alphonsus Health System in Boise, ID is looking for an energetic and organized Patient Registration Specialist to join the team supporting our Boise Hospital and/or Eagle ED. As a Patient Registration Specialist, you will provide patient-focused customer service, support inpatient/outpatient registration and insurance verifications, collect financial payments, and coordinate medical necessity for Medicare, pre-certifications, and referrals. You will also help provide general information and guidance to patients and guests of the facility.

These positions support registration duties for all areas of the Boise hospital: Emergency Department, Day Surgery, Imaging, Lab, Front Desk, Main, etc. They may also support registration for the Eagle ED.

Locations:

• Boise Hospital: 1055 N Curtis Rd, Boise, ID 83706
• Eagle Emergency Department: 323 E Riverside Dr Ste 112, Eagle, ID 83616

Schedule

Shifts are weekdays, weekends, days, and nights. Flexible scheduling is preferred.

Responsibilities

• Demonstrate alignment with Trinity Health’s Mission, Values, Vision, and ethical standards in all actions and decisions.
• Research, collect, and analyze data to identify opportunities and develop actionable solutions.
• Lead or support performance improvement initiatives focused on program efficiency and patient experience.
• Prepare and distribute analytical reports to relevant stakeholders.
• Use multiple system applications to conduct analysis, generate reports, and create educational materials.
• Apply knowledge of Trinity Health policies and procedures to ensure quality, confidentiality, and safety.
• Support operational projects by compiling and synthesizing data into clear summaries and visual presentations.
• Provide data-driven insights and recommendations that support strategic decision-making and demonstrate ROI.
• Maintain up-to-date knowledge of applicable laws, regulations, and compliance standards.
• Continuously learn and adapt to new departmental processes and technologies.

Requirements

• High school diploma or equivalent.
• HFMA CRCR or NAHAM CHAA certification required within one (1) year of hire.

Benefits

Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health. Visit www.saintalphonsus.org/careers to learn more about the benefits, culture, and career development opportunities.