Patient Registration Specialist I - RCO Registration, Galveston (Day Shift; Rotating Schedule)

Education & Experience

• Minimum Qualifications: 1 year of experience with billing, financial screening, insurance verification, collections, and/or customer service required.

JOB SUMMARY

This position facilitates access to UTMB services for new and returning patients, coordinates financial arrangements including financial screening and communicates with patients, referral sources, and the treatment team regarding patient access and financial issues.

ESSENTIAL JOB FUNCTIONS

• Perform and master COR, ED, Admitting Registrations functions as defined in each area’s customized CBO tool.
• Verifies all patient demographic, insurance coverage, benefits, and authorization requirements for all services.
• Screens patient for financial responsibility and possible cash collections.
• Determines potential reimbursement sources available to the patient and directs patient toward financial assistance programs.
• Determines and collects appropriate deposit.
• Facilitation of referrals/prior authorizations.
• Eligibility determination of third party programs.
• Serves as information resources for patients, physicians, nurses, and other health care professionals by providing accurate and currently applicable information to accomplish patient satisfaction and maximum reimbursement.
• Individual department specific knowledge and training of ABN and PPA agreement forms

Marginal or Periodic Functions

• Adheres to internal controls and reporting structure.

WORKING ENVIRONMENT/EQUIPMENT

Standard hospital, clinical, laboratory and/or office environments. Standard office equipment.

SALARY RANGE

Actual salary commensurate with experience.

WORK SCHEDULE

• Onsite, Galveston Campus, full-time.
• Day shift, with rotating weekend coverage every other weekend and holiday coverage.
• Department office is open 7 days a week, including holidays.
• Weekday hours: 8:30 a.m. – 5:00 p.m.
• Weekend hours: 7:00 a.m. – 3:30 p.m. (every other weekend)
• Regular schedule includes holiday coverage and weekend rotations.
• Employees may occasionally be asked to start as early as 6:00 a.m. or stay as late as 6:00 p.m., as needed
• Schedules are subject to change based on departmental needs; flexibility required.

EQUAL EMPLOYMENT OPPORTUNITY

UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.

Primary Location

United States-Texas-Galveston

Work Locations

• 0309 - Research Building 6

Job Business, Managerial & Finance

Employee Status

Team Lead / Technical

Job Level

Day Shift

Job Posting

Jul 2, 2026, 2:42:43 PM