Patient Registration Representative I, FT Evenings

About the role

Enables patients to secure access to care at PIH Health facilities by performing all tasks related to registration and pre-registration of outpatient and inpatient accounts. Calculates and secures patient liability, including copayments, coinsurance and deductibles in an efficient, accurate and hospitable manner to ensure that the patient, physician and hospital’s needs are met.

Responsibilities

• Communicate effectively with staff, patients, guarantors, insurance companies, and physicians.
• Show excellent written and verbal communication skills.
• Demonstrate ability to learn quickly and follow directions as outlined in policies or given by Supervisor.
• Multi-task in a fast and high-pressure environment.
• Act and decide accordingly in a fast-paced environment.
• Show strong analytical skills and problem-solving abilities.
• Show strong typing skills (45+ wpm).
• Show strong customer service and phone skills with a background in the medical industry.
• Travel to off-site locations (outpatient only).

Requirements

• Must have excellent written and verbal communication skills.
• Demonstrated attention to detail.
• Good English speaking, spelling, reading and mathematical skills required.
• Strong computer skills and knowledge in Word, Excel.
• One year of medical office/hospital/medical billing work experience preferred.
• Medical terminology knowledge strongly preferred.
• Insurance knowledge required.
• Ability to multi-task in a fast and high-pressured environment.
• Stringent adherence to all HIPAA laws.
• Strong analytical skills, problem-solving.
• Excellent Customer service and phone skills with a background in the medical industry.
• Travel to off-site locations (outpatient only).

Qualifications

• High school graduate required or equivalent, evidence of continuing education preferred.
• Medical terminology strongly preferred.
• Insurance and billing experience strongly required.
• Driver's License: ability to travel to off-site locations (outpatient only).
• Bilingual Spanish or Chinese (Mandarin) preferred.

Skills

• Excellent written and verbal communication skills.
• Attention to detail.
• Strong computer skills (Word, Excel).
• Quick learning ability.
• Customer service and phone skills.
• Ability to multi-task in a fast and high-pressured environment.
• Strong analytical skills and problem-solving abilities.
• Strong typing skills (45+ wpm).
• Strong adherence to HIPAA laws.
• Ability to travel to off-site locations (outpatient only).

Benefits

N/A

Pay

$23.00 - $30.64 per hour

Schedule

N/A