Patient Access / Registration FT evenings

About the Role

The Patient Access Representative is responsible for pre-registration, registration, and admission functions for Mercy Medical Center Emergency Department.

Responsibilities

• Verify insurance requirements
• Responsible for upfront collections, co-pays, and high deductibles
• Ensure that all entries concerning demographic, financial, and advanced directives are accurate
• Collect non-covered fees
• Input data into Meditech system
• Complete all phases of registration process (e.g., other papers, patient bracelet, patient rights, Health Care Proxy info)
• Coordinate bed assignment for all patients and maintain death books
• Release information to funeral homes

Requirements

• Minimum high school diploma or equivalent (college preferred)
• Medical terminology skills
• Relevant medical office, hospital/physician billing, or patient registration experience preferred
• Excellent customer service, verbal communication, and interpersonal skills

Schedule

• 40 hours per week: 3:00 PM – 11:30 PM, including every other weekend
• Shift and weekend differentials apply
• Orientation: 2–3 weeks on day shift (Monday–Friday, 8:00 AM–4:30 PM)
• 3rd week of orientation required for new hires with less than 1 year of experience in patient registration in a hospital

Benefits

• Great benefits and health insurance coverage starting on day 1

Pay

Pay range: $17–$24 per hour, based on experience, skills, and education.

Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates.