Patient Registration Rep

Responsibilities

• Maintains a constant focus on providing excellent customer service to patients/families and a professional image.
• Monitors schedule daily for patients arriving at the department for the day if applicable.
• Responsible for admitting/registering scheduled and non-scheduled or emergent patients for the assigned department.
• Conducts bedside admission on patients who are direct admits to the unit as needed.
• Obtains identification to assure accuracy of demographic and insurance information.
• Enter information in computer system with correct spelling of patient name and diagnosis, date of birth, social security number, employer, guarantor and correct medical record number.
• Greets patient and/or relative. Interviews and obtains or rechecks pertinent information.
• Collections as required. Responsible to balance cash drawer as part of the end of the day process.
• Explains facility policies and ensures patient and/or relative understands and signs the consent for treatment, and insurance forms at the appropriate time.
• Clear and accurate documentation should be entered on the appropriate forms and keyed into the computer system.
• Complies with Medicare/Medicaid and other insurance rules and regulations.
• Completes MSPQ as required for admission.
• Attends and participates in staff training or education which relates to their position and would contribute to their knowledge.
• Responsible for the inventory and release of patient valuables placed in the safe following all requirements as described in the department policy as needed.
• Provide coverage as requested in all areas of Admitting following established guidelines.
• Knowledgeable of administrative policies, department procedures, third party coverage and required admission and insurance documents.
• Responsible for other duties or projects, which are assigned by Management.

Requirements

• High School Graduate or GED.
• 1 or more years of experience in clerical, registration and/or customer service within a health care setting.

Hours

Hours for this position will be Mon-Thur 6:00AM-4:30PM; and 11AM-3PM on Fridays.

Important Information For You To Know

The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.

The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu.

Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

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