Patient Registration | Multiple Shifts Available

Patient Registration

Guided by our mission to improve the health of our community, and grounded in values of compassion, excellence, integrity, and collaboration, you will help create a welcoming and efficient experience for patients and families.

Key Responsibilities

• Greet and receive patients into the healthcare system with warmth and professionalism
• Conduct timely and accurate interviews to obtain comprehensive registration data
• Manage the registration process to support the financial viability of Meritus Health
• Communicate with physician offices to obtain necessary clinical information
• Collaborate with hospital departments using the electronic health record (EHR) system
• Ensure compliance with all state and federal regulations during patient admissions
• Initiate and coordinate information for prompt and efficient registration
• Maintain working knowledge of revenue cycle operations, third-party reimbursement, and medical terminology
• Uphold Meritus Health’s commitment to compassionate care and service excellence in every interaction

Minimum Qualifications

• Education: High school diploma or GED required; college coursework in accounting or business-related fields preferred
• Experience: Minimum of three years of customer service experience required; three years of recent experience in physician/hospital scheduling, registration, or business office environment preferred

Preferred Qualifications

• Licenses/Certifications: Not applicable
• Knowledge, Skills, and Abilities: Proficiency in admissions, registration, and insurance verification; strong oral and written communication skills; familiarity with office equipment and computer systems; general understanding of hospital payment plans and healthcare insurance payers; basic knowledge of medical terminology; strong negotiation and interpersonal skills; knowledge of time-of-service collection procedures preferred; excellent customer service and telephone etiquette; ability to use tact and diplomacy in interactions; attention to detail and analytical thinking to determine required registration data; ability to multitask and work under pressure with minimal supervision; capacity to comprehend and apply policies and procedures; flexibility to adapt to a dynamic and evolving work environment

Caring for Our Team

• Health, Dental, and Vision Insurance Coverage begins on the first of the month following your hire date.
• Life Insurance & Disability Coverage Includes company-paid life insurance, as well as short- and long-term disability benefits to provide peace of mind.
• Paid Time Off (PTO) A generous PTO program designed to help you recharge and maintain a healthy work-life balance.
• 401(k) Retirement Plan Benefit from a robust company match to support your long-term financial goals.
• Education Assistance & Tuition Reimbursement Support for your continued learning and career growth.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) Options to save pre-tax dollars for eligible healthcare and dependent care expenses.
• Shift Differential Pay Team members working evening, night, or weekend shifts may be eligible for additional pay.

Happy to Help

We believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.