Patient Reg Specialist

About the Role

The Patient Registration Specialist is responsible for registering patients, gathering complete data necessary to assure timely reimbursement, collecting out-of-pocket insurance fees, and completing accurate registrations.

Responsibilities

• Interviews patients efficiently and courteously to obtain pertinent demographic and insurance information.
• Secures signatures to ensure timely reimbursement as well as ensuring consents are signed specific to service being rendered.
• Completes a proper patient search for new and prior hospital visits to properly identify the correct patient and prevent duplication of medical record numbers.
• Scans insurance cards, scripts, patient identification, and all pertinent documentation.
• Ensures insurance verification is completed via Relay, phone, fax, or insurance website.
• Obtains appropriate authorization and/or referral information per Managed Care guidelines; all pertinent information is documented in notes and entered into the appropriate registration fields.
• As part of Revenue Cycle management, collects co-payments, co-insurance, deductible, and self-pays at point of service.

Requirements

• High School diploma, some college, or equivalent education required.
• Previous registration, medical insurance background, medical terminology, and knowledge of CPT codes required.
• Excellence in customer service, interview and data accumulation skills, computer/keyboard skills, and internet knowledge.

Pay

USD $27.19 per hour.

Benefits

• Generous benefits packages.
• Generous tuition assistance.
• Defined benefit pension plan.
• Culture that supports professional and educational growth.