Patient Placement Coordinator - Days

About the role

Under general direction, responsible for assisting with hospital throughput by regulating bed availability throughout the hospital and inbound requests for Patient Access to OU Health.

Responsibilities

• Monitors admit status of patients from the ED to the inpatient/Observation setting.
• Initiates clear, concise, and ongoing communication regarding bed availability and patient flow.
• Communicates with ED care managers, Bed Management Coordinator, environmental services, and inpatient charge nurses regarding patient status and bed availability.
• Reviews medical admit orders for accuracy and completion, as well as oversees bed availability for admits, transfers, and discharges.
• Assigns patient beds, as appropriate, and maintains list of pending admits.
• Receives a physician’s order to admit, register or schedule a patient.
• Communicates with patients scheduled for next day arrivals.
• Reviews information for completeness and appropriateness of admissions, follows up with requestor and Bed Management Coordinator to get complete information as needed.
• Exemplifies analytical thought processes, prioritizing critical admits and in-house transfers while collaborating with Bed Management Coordinator as medically indicated.
• Maintains positive, effective, collaborative interactions with physicians, department directors, and staff members to communicate the needs of patients and the facility.
• Operates the hospital’s electronic bed board with detail and efficiency.
• Adheres to organizational and departmental policy maintaining confidentiality and patient rights.
• Works for continuous improvement in customer service and processes.
• Performs other duties as assigned.

Requirements

• High School Diploma or GED required.
• 1 or more years of administrative experience in hospital/medical setting in either admitting, patient registration/appointments, and BedBoard required.

Skills

• Knowledge of hospital policies and procedures.
• Knowledge of medical terminology.
• Knowledge of office procedures and equipment.
• Skill in establishing and maintaining effective working relationships with others, in following verbal and written instructions and in typing accurately.
• Strong conceptual, as well as quantitative and qualitative analytical skills preferred.
• Ability to work as a member of a team as well as be a self-motivator with ability to work independently.
• Excellent verbal and written communication skills with emphasis on providing customer service to internal and external customers.
• Ability to relay information accurately and concisely.
• Ability to work closely with multiple disciplines in the healthcare setting.
• Ability to successfully handle multiple tasks.

Benefits

• PTO (Paid Time Off)
• 401(k) retirement plan
• Medical and dental plans