Patient Nurse Navigator

About the role

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Patient Nurse Navigator today with MountainStar Healthcare. Candidate must have a Multi-state Nursing License. This is a work from home position. However, candidates must live in the UT/ID area. This position will focus on Cardiovascular with the potential to learn and navigate other specialties.

Responsibilities

• Serves as a patient advocate
• Assesses the patient’s medical and psychosocial needs as they pertain to their primary medical or surgical condition for navigation
• Uses appropriate tools to identify patient needs and barriers to care and provides access to potential resolutions
• Identifies health disparities and assists in the removal of these disparities
• Provides appropriate education, outreach, and support to patients and families.
• Ensures the patient is empowered to manage his/her healthcare needs
• Provides healthcare system guidance and promotes adherence to recommended treatment throughout the care pathway
• Supports providers by assisting patients and/or families in understanding their diagnosis, treatment options, and the resources available, including education, clinical research studies (as applicable), and technological advances
• Provides education/connection to community and external resources, such as access to supportive care, financial support, and return to work
• Streamlines process for patients by assisting with appointment scheduling in a compliant manner
• Ensures the organization of appointments and explains the sequence of treatments
• Ensures smooth transitions between care modalities, facilities, and providers
• Facilitates patient movement through the appropriate clinical pathway and collaborates with physicians to ensure patient compliance
• Reinforces patient-specific teaching as defined by the patient’s provider
• Conducts follow-up conversations with patients and communicates any concerns, changes, or social needs to the appropriate physician or other care provider
• Attends and participates in Multidisciplinary Meetings (MDM) and/or other care planning conferences, as required by the navigation program
• Ensures appropriate patient data is available, including assessment and documentation
• Educates the patient and family regarding planned procedures, medications, and treatments

Requirements

• 1-3 years of experience in Nursing – Required
• 3+ years of experience as a Nurse Navigator and/or patient educator in service line – Preferred
• Education: Associate’s Degree in Nursing required; Bachelor’s Degree in Nursing preferred
• Licenses and Certifications: Basic Cardiac Life Support (preferred if remote position) – Required
• Registered Nurse - Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation. – Required
• Multi-state Nursing License – Required

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Note: Eligibility for benefits may vary by location.