Patient Navigator, FT, Days

Responsibilities

• Attend the tumor board meeting.
• Coordinate care between other professional disciplines as needed.
• Provide continuous and comprehensive education and information to patients and families.
• Independently perform telephone assessments using the nursing process and apply judgement and decision-making skills to coordinate a plan of care for the patient.
• Document all telephone assessments according to protocol.
• Demonstrate knowledge, skill and coordination to provide nursing care and guidance to the patient from diagnosis to survivorship.
• Act as a liaison between physicians, patients, and providers, answering questions at the highest level within scope of practice.
• Work with all hospital departments (nursing, nuclear medicine, radiology, outpatient, oncology, surgery, etc.) to provide seamless care for cancer services.
• Make referrals to appropriate supportive care services as needed.
• Ensure that patients requesting prescriptions are handled according to protocol including documentation and delivery.
• Follow inpatients and outpatients to anticipate schedule changes for office, test results, discharge planning, and communication with other participating physicians.
• Contact, explain, and schedule each patient who is in need of additional testing or procedures.
• Schedule specific procedures per Radiologists' request and comply with treatment.
• Anticipate scheduled changes, test results, and discharge planning.
• Follow up on specific post-procedures.
• Ensure specific procedures have the proper paperwork, lab values, and H&P.
• Abide by DMH and Imaging Services Policy and Procedures.
• Develop and adhere to a checklist for procedures.

Qualifications

• Minimum of three years clinical experience in a healthcare setting with knowledge of various aspects of cancer care preferred.
• BLS certification is required within 90 days of hire.
• Must possess excellent communication skills with the ability to work in a fast-paced environment, requiring prioritizing and changing tasks frequently and quickly.
• Graduate of an accredited school of nursing or other accredited allied health program; RN preferred.