Patient Navigator Columbia (Full Time/Days)

Description

Penn Medicine is dedicated to its tripartite mission of providing the highest quality of care to patients, conducting innovative research, and educating future leaders in medicine. Working here means collaborating with top clinical, technical, and business professionals across all disciplines.

LOCATION

Columbia, PA

HOURS

Full Time (40 hours per week), Monday-Friday (8am-4:30pm), No evenings, weekends or holidays

Summary

The Patient Navigator PN will be an integral member of the Care Management multi-disciplinary outreach team. Together with Care Managers, Social Workers, and providers, the PN will assist in care plan development and implementation, provide advocacy to patients, help develop care management strategy for enrolled patients, and help create linkages for the various health and social needs of patients. The PN will be the direct contact for patients enrolled in the program and will help provide the coaching necessary for identified patients to achieve success in implementing and achieving their healthcare goals. The PN will lead the multi-disciplinary team meetings huddles and implement suggested approaches to providing better care. The PN will meet the patients in all settings including home, inpatient, outpatient, and specialty office settings, as appropriate.

Minimum Required Qualifications

• High School Diploma or General Equivalency Degree GED with at least one year of experience in the social services and/or medical field or as a former high-risk patient who successfully transformed their health, in conjunction with healthcare providers, utilizing education and controlled preventative measures.
• Strong understanding of medical terminology, case management, and/or outreach services.
• Exceptional organizational and interpersonal skills, with attention to detail required; strong oral and written communication skills is a must.
• Demonstrated ability to work collaboratively in a team, manage multiple priorities, utilize effective time management skills, and exercise sound administrative and clinical judgment.
• Demonstrated comprehensive knowledge of social and community resources.
• Prior acute hospital experience or ambulatory practice experience.
• Valid Pennsylvania Driver’s License; must have daily access to an insured automobile.
• Ability to travel to multiple office locations and into patient homes.

Preferred Qualifications

• Licensed Practical Nurse (LPN), Paramedic, Emergency Medical Technician, or other licensed health care practitioner.
• Bilingual (proficiency in the Spanish language).