Full Time - Patient Navigator - Haverstraw

About the role

Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Duchess, Ulster, Sullivan, Columbia and Westchester County. We are seeking a Full-time Patient Navigator to support our Haverstraw site.

Responsibilities

• Consult with medical staff to link patients to services through the provision of ancillaries such as translation, transportation assistance and application assistance.
• Facilitates patient appointments within different departments of SRH and outside agencies.
• Follows SRH procedures for referring patients to different departments of SRH and outside agencies, utilizing SRH preferred provider lists.
• Absorb and mentor the Patient Representatives.
• Answer patient questions to clarify provider instructions, procedures and referral needs.
• Transmit all necessary clinical information available to specialists for referral; obtain consultant reports; obtain consent for release of information.
• Review open referrals for upcoming medical appointments and provide to clinical team.

Requirements

• High school diploma/GED
• 2-4 years of work-related experience
• Bilingual Spanish is preferred

Qualifications

• Trained in patient navigation
• Strong communication skills
• Ability to work independently and as part of a team
• Knowledge of healthcare systems and procedures

Skills

• Excellent interpersonal and communication skills
• Strong organizational and time management skills
• Ability to work effectively under pressure
• Proficiency in Microsoft Office Suite

Benefits

Not specified

Pay

$22.00 - $25.00 per hour

Schedule

Full-time